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Sam Galloway Ford, Inc. - Service Center

Fort Myers, FL

4.6
113 Reviews

113 Reviews of Sam Galloway Ford, Inc. - Service Center

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July 19, 2025

My reason to get service check engine light on and fan making roaring sound. Paid $5,800.00 parts and repair fee. Picked up the vehicle the check engine light still on and the fan noise still bad also the More

by LOELSHARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Kumo
July 19, 2025

Great service. Jake was very responsive and helpful. Explained what needed to be done during the service. More

by gdotero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
July 19, 2025

Great experience, had me in and out in no time at all. 10 stars for sure More

by brad97
Recommend Dealer
Yes
Employees Worked With
Diane
July 19, 2025

I am very pleased with the support I get for my car from Sam Galloway. I rely on guidance and Kit has been wonderful in that regard. My most recent visit to S.G. was because I had a tire loosing air. I was More

by LTORLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Kabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Jake was incredible every second of the way! I was a "drive-in" about mid-day with a big job, but he did not turn me away. He made sure my son and I (we needed to wait), were comfortable and sta More

by Emily B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
July 18, 2025

Steven did an excellent job of explaining charges, I still drive the 2019 MKZ and it only has 31,000 miles on it. The controls to open and close stopped working. Steven kept in touch with me and explain More

by jamesdavis741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
July 18, 2025

Always a pleasant experience. Randy Sellers is always at the top of his game!!! Wouldn’t take my car anywhere else. More

by terri.monarchio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Sellers
July 18, 2025

The service professional that assisted me was able to transform my dismay with my new vehicle into a positive experience with her knowledge of the product and possible issue. More

by wooferwalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
July 18, 2025

Dallas; our service advisor always goes above and beyond to make it an easy in and out… More

by BARRETT.STEJSKAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Smart
July 18, 2025

Great service excellent communication clean facilities. Always a pleasant experience. Amazing friendly staff. Definitely would recommend More

by PIGGRANDMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley