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Sam Galloway Ford, Inc. - Service Center
Fort Myers, FL
59 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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59 Reviews of Sam Galloway Ford, Inc. - Service Center
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Verified Customer
July 09, 2025
1st time customer as I moved from Pennsylvania. Great customer service, fast check in, and proper service on my 2024 mustang. Will bring my son's F-150 there for service. So far so good. Great customer service, fast check in, and proper service on my 2024 mustang. Will bring my son's F-150 there for service. So far so good. More
by icecwt
Employees Worked With
Mauricio Espinoza, Jacob Morton
July 09, 2025
Always. Pleasure to have my service done . Jake my service tech was wonderful to work with. My service was completed in a timely fashion. I have been a Gallo Pleasure to have my service done . Jake my service tech was wonderful to work with. My service was completed in a timely fashion. I have been a Galloway customer since the early 80’s. I love my edge! More
by Teachu2302
Employees Worked With
Jake
August 19, 2024
received appointment after calling three times for service and no one answering wensday and both Thursday last week to get my truck worked on . [ water pump 2017 expedition . received appointment fo service and no one answering wensday and both Thursday last week to get my truck worked on . [ water pump 2017 expedition . received appointment form someone else that picked up after transfer [ ring ring ring ] . set up to drop off Thursday 10:30 am -set me up with someone that never call me after i dropped off expedition . no call Thursday , no call Friday . so drove up to service Saturday spoke to a another service adviser said looks like they did look at it and bill is 1300.00 for a water pump!!!! said that's crazy and he said they do take AAA or seniors discount , or aarp something....he said yes and will take care of it 20% off , we agreed and i said fix it . went back to pick up and guess what -----1554.51 for a water pump . I need my truck so payed , got home and guess what i called his direct phone number , again no answer - ring ring ring ring ......RIDICULOUS rip off adviser that wont call or talk to there customer is ANDREW PEE "Service advisor " More
by rsa6185Scott
Employees Worked With
Andrew pee
June 28, 2024
I had another great experience with Sam Galloway Ford I needed an oil change and their mobile unit actually came to where I worked. The team was incredible, two young men who are very efficient and profess needed an oil change and their mobile unit actually came to where I worked. The team was incredible, two young men who are very efficient and professional had my oil changed and my tires and brakes checked within 20 minutes. Thank you again for such wonderful service More
by Moriecd
Employees Worked With
2 young gentlemen
