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Sam Galloway Ford, Inc. - Service Center

Fort Myers, FL

4.6
114 Reviews

114 Reviews of Sam Galloway Ford, Inc. - Service Center

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July 13, 2025

Scheduled an appointment and left my vehicle with the service department for three days. After picking it up, the check engine light came back on halfway home. If Sam Galloway Ford wants to address the s More

by VINCENT16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dallas
July 13, 2025

Always a pleasure coming to get my Lincokn MKX serviced. Wonderful amenities while you wait plus expert service. Randy is especially helpful to older clients like myself (90!). A true 5 star experience. More

by Fritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Sellers
July 12, 2025

I was treated very well. Dawn was very nice she explained everything. Service was quick. More

by markauchy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
July 12, 2025

Comfortable service waiting area. Prompt service and frequent updates from my service representative. Water and snacks available More

by c_brendel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
July 12, 2025

Always professional always on time, always do a good job. I’m glad I bought my Aviator there and keep thinking about moving up to a Navigator More

by BOBJMURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
July 12, 2025

Once again, you guys nailed it great customer service very professional The dealership is very clean bathrooms they smell awesome and you guys are very courtesy. More

by CARLOSBELTRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Charles has great personality. Great customer service.
July 12, 2025

The service is always great! The advisors are very knowledgeable and keeps me informed on the situation of my vehicle. More

by KIMBERLY.STRICKLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane
July 12, 2025

The new Quick Lane was very efficient and quick. Diane Glatz was my Service Advisor. She updated me a couple of times and explained what needed to be done. I will request her in future visits to More

by swa65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Glatz
July 12, 2025

Quick and very informative. They were very patient and helpful in finding a schedule time that fits my needs. More

by cstar1921npd
Recommend Dealer
Yes
July 11, 2025

Everyone always goes out of their way to give a pleasant experience. I know my vehicle is always in good hands at Sam Galloway Ford. More

by DONOVAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
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