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Sames Harlingen Ford
Harlingen, TX
26 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 26 reviews
November 22, 2025
Extremely bad service department, uneducated mechanics. Compulsive liars. Crooks with no empathy. Had to walk home 12 miles. Told truck was ready and couldn't even drive my truck home after paying over 250 Compulsive liars. Crooks with no empathy. Had to walk home 12 miles. Told truck was ready and couldn't even drive my truck home after paying over 2500 dallors. More
by efrainmartinez839
Employees Worked With
Elloy and his service manager
September 04, 2025
Had a problem with the service department we paid for extra warranty to repair dings on the windshield when we took our vehicle for a windshield repair of a ding they failed to follow through because of extra warranty to repair dings on the windshield when we took our vehicle for a windshield repair of a ding they failed to follow through because of there negligence the ding spread and now the whole windshield needs to be replaced and of course they are not honoring their part or covering the cost it's coming out of my pocket. they don't return calls, very bad communication. Unsatisfied with service dept More
by Pb
Employees Worked With
Jeanno Aquino
August 28, 2025
To anybody buying a used car from here, there is a mandatory $1600 “delux package” that they skim over you on TOP of the price they’re asking for. So what they do is they bring the cars down to aro mandatory $1600 “delux package” that they skim over you on TOP of the price they’re asking for. So what they do is they bring the cars down to around 1500-1800 dollars market value so that car gurus markets the car as a “Great Buy”. However, once you step into the dealership, they add on “‘mandatory” add ons that bring back the value to fair value. 60 used cars a month = 1.4 Millions dollars on window tint and clear coat. Which, I thought that they came pre installed, window tint. Anyways just be careful, they will also say that they are giving you this much for your trade in but once you go into financing, if you’re looking at the numbers you can clearly see it’s not the case. They wanna bambuzel you on your trade in and then they wanna add on surprise mandatory add ons. I negotiated the price down to $800 for the delux package but I found out that this mini van already had window tint and they said they put ceramic coating but the car wasn’t detailed so the ceramic coating is gonna fall off within couple of months. I only got it because I really wanted a mini van already. More
by hiram.h.hinojosa1995
Employees Worked With
Rene Rocha
June 26, 2025
Customer Service leaves a lot to be desired. Brought truck (bought here) in for a recall issue. They could not get the updates to run. I get that they have minimal experience with EVs, but th Brought truck (bought here) in for a recall issue. They could not get the updates to run. I get that they have minimal experience with EVs, but they had it for a full WEEK, and got ZERO accomplished. Had to pick it up (need my truck for work) and take it back to them again to finally get the updates done ("waiting on a part"). When I picked it up, the cruise control didn't work (it did before they worked on it,) which I pointed out as soon as I picked up the truck from service department. Brought it back in to address that issue--they had it for four days and couldn't fix anything. Again, I know there's a learning curve on EVs, but this is the future, guys! The worst part is that Eloy NEVER called me with updates, despite saying he would. Days would go by, I'd have to call and sit on hold while someone else ferried messages between us. Always some promise that he'd call with an update (he didn't), that the part was coming in that evening (then definitely "by tomorrow morning"), that the mechanic was communicating with someone at Ford (via EMAIL, so no wonder it took so long). After four more days of this I just picked up the truck to take it somewhere else. More
by forddriver
Employees Worked With
Eloy Longoria
August 01, 2024
Wait two weeks for warranty work to be done. It didn't take that long to build the car. The service advisor Ben foster should go the way of Joe Biden he has zero interest in doing anything excep It didn't take that long to build the car. The service advisor Ben foster should go the way of Joe Biden he has zero interest in doing anything except drinking coffee. More
by stuwoo62
Employees Worked With
Didn't work with sales
July 31, 2024
Great quality vehicles and superb service the perfect combination!!! Thanks Jenno u were awesome!! Thanks Sonia in finance too!!!Purchased Toyota Tundra and Im extremely happy with it will be coming combination!!! Thanks Jenno u were awesome!! Thanks Sonia in finance too!!!Purchased Toyota Tundra and Im extremely happy with it will be coming back!!! More
by Frank
Employees Worked With
Jeanno Aquino
November 04, 2023
The original service fee went up over 200 hundred dollars after dropping off my vehicle. I was called and was told because it had a specific engine it would be over two hundred dollars more. It was the same after dropping off my vehicle. I was called and was told because it had a specific engine it would be over two hundred dollars more. It was the same job, I had already supplied the parts and the engine size had nothing to do with the service, it was still using the same parts I had provided. I was a one hour job and I was charged over 400 hundred dollars not including the part I had already paid for. This was just pure labor. Only reason I was willing to pay was because I needed my vehicle for work. My vehicle was return with grease stains all over the front panels from the service they performed. I will not be doing business with this dealership. More
by Customer
Employees Worked With
No Name
August 18, 2023
I have been buying my vehicles at Boggus since 1976 and like the sales and service personnel. I use the quick lane and have also had the body shop repair a vehicle. I am still happy and do not plan on leav like the sales and service personnel. I use the quick lane and have also had the body shop repair a vehicle. I am still happy and do not plan on leaving. More
by Danielcbauer55
Employees Worked With
Tony Rivera, Robert Juarez
