San Francisco Honda - Service Center

There were two "phases" of interaction and I need to write about both of them. The folks at 9th Ave. Honda are always focused AND helpful, but the first time I went in to see about this recall, I was to write about both of them. The folks at 9th Ave. Honda are always focused AND helpful, but the first time I went in to see about this recall, I was told they didn't have the parts, so I was to "check back." The one star that is missing is for them not saying "we'll call you when we have the parts." Maybe I should have only removed 1/3 of a star because 9th Ave Honda have been great for YEARS. I work 15 hour days and am interrupted about every 10 minutes. How often would I have had to make a point of calling in order to find out that they still didn't have the parts? One day, I was in the neighborhood and stopped in and asked whether they had the parts and, as it turned out, THEY DID! I got an appointment for the very next day and all went smoothly - as it has every time before (through at least three previous Hondas - probably four, but I'm not really sure). More

They try to be very helpful and they have always finished the work on time. the work on time. More

Great service beginning with the person or valet parking and the technician always helpful and very attentive and the technician always helpful and very attentive More

The staff is welcome friendly excellent service my car is in good working condition I always get my car service on Van Ness from tires to oil change as a female customer is hard to find a honest automotive in good working condition I always get my car service on Van Ness from tires to oil change as a female customer is hard to find a honest automotive services there fore I found my place here More

Fabulous, excellent service! I really appreciated Brian taking the time to answer my questions and being super friendly. I really appreciated Brian taking the time to answer my questions and being super friendly. More

The service was great as always……. i don’t gave much more than that to say . i don’t gave much more than that to say . More

Aaron Wong is superb. Great service, great prices. Gary and Al are excellent advisors. Thank you. Great service, great prices. Gary and Al are excellent advisors. Thank you. More

Gd service. Professional n timely. Will use again. All price as quoted with discounts applied. Professional n timely. Will use again. All price as quoted with discounts applied. More

Brian Wong is efficient, professional, fast, and incredibly friendly. He takes the time to listen to customers’ needs and consistently goes above and beyond to provide exceptional service. I’ve been incredibly friendly. He takes the time to listen to customers’ needs and consistently goes above and beyond to provide exceptional service. I’ve been bringing my car in for service for nearly 9 years, and after dealing with other representatives who didn’t meet my expectations, Brian’s assistance truly stood out. His attention to detail and willingness to ensure everything is handled smoothly make the entire experience stress-free. In fact, every time I visit now, I hope he’s the one to help me. Representatives like Brian are rare and make a significant difference in customer satisfaction. Thanks Brian. More

I got good service at the Honda dealer on Van Ness Avenue. She was thorough in detail of the repairs made. Avenue. She was thorough in detail of the repairs made. More