San Francisco Honda - Service Center

Replacement of air bags Dealer ordered replacement air bags, alerted me promptly when they arrived and punctually installed them on a day and time that was convenient for me. Dealer ordered replacement air bags, alerted me promptly when they arrived and punctually installed them on a day and time that was convenient for me. Couldn't have asked for anything more. Impressive service. Thank you! More

Recall and repairs Although I could not make an online appointment for a recall, I called and the person who helped schedule my appointment was friendly and courteous. Although I could not make an online appointment for a recall, I called and the person who helped schedule my appointment was friendly and courteous. They called to tell me parts were delivered and to remind me when the appointment was. There is usually a bit of a wait when dropping off the car but is understandable in the early morning. Employees are courteous each time I have visited. More

Quick and friendly service The staff were friendly and our service was completed very quickly. We had our young toddler in tow and not only did he enjoy the playroom and the sh The staff were friendly and our service was completed very quickly. We had our young toddler in tow and not only did he enjoy the playroom and the showroom, but the staff were very friendly to him as well. When he started to get antsy after an hour or so, They expedited out wash so we could get home quickly, More

exellent service The service was fast and excellent with the service advisor Aaron Wong. He helped me and wrote up everything I had wanted to have done with my car. The service was fast and excellent with the service advisor Aaron Wong. He helped me and wrote up everything I had wanted to have done with my car. More

Excellent Service The service was great. James was very helpful and very knowledgeable on the service. Strongly recommend James for service. Quick turn around on the ca The service was great. James was very helpful and very knowledgeable on the service. Strongly recommend James for service. Quick turn around on the car and provide great recommendation. More

Good experience I called and made an appointment for a smog check. Bobby checked me in, gave me a copy of my paper work. Asked when I needed the car and gave me a c I called and made an appointment for a smog check. Bobby checked me in, gave me a copy of my paper work. Asked when I needed the car and gave me a call whenthe car was ready which was within the time frame that I requested. Also my car was very dirty and when I picked up the car it has been washed. Saved me time and energy having to get the car washed. More

15K service Was visiting from AZ, and "oil" light appeared. Had the 15,000 mile service done and was pleased with all the work done and the price. Was visiting from AZ, and "oil" light appeared. Had the 15,000 mile service done and was pleased with all the work done and the price. More

Came here for car recall Came in for a honda front airbag recall. The parts were there, and as I was told the time for me to pick up my car was on the dot. Came in for a honda front airbag recall. The parts were there, and as I was told the time for me to pick up my car was on the dot. More

Came here for a quick oil change today as promised 1 hour turn around with car wash. After when back home wiping dry the car I noticed a dent on my right door. Called my service advisor right away and he a turn around with car wash. After when back home wiping dry the car I noticed a dent on my right door. Called my service advisor right away and he asked me to drive the car back for him to see. After he looked at it all he said was the dent was not possible from them. I am pretty sure it is from them because i check my car every time when there is other car parked next to my car. First major dent on my new car sad!!! More

I will never go there again. I'd been taking my Hondas (now on #4) to SF Honda for servicing for years, but the last two experiences have been big downers compared to before; I don't know what's happened (now on #4) to SF Honda for servicing for years, but the last two experiences have been big downers compared to before; I don't know what's happened to them. The short-short version of the latest story is, they had my car for 5 days, charged me $145 for diagnostics because the oil can light had been flashing, told me (surprise surprise) that it needed an oil change, and DIDN'T CHANGE THE OIL. Also told me the air bag light was on because a seatbelt part was faulty (covered by warranty) and DIDN'T CHANGE THAT EITHER. The service guy, Bobby, either hung up on me, or simply didn't call me back after we got disconnected, but said that *I* hung up on *him*. When I finally got the service manager (after leaving 3 messages), he accused me of lying , and told me not to come back. Not that there was any danger of that. If you feel like being abused by service professionals (although there's nothing professional about these guys), by all means, visit SF Honda. More