San Marcos Chrysler Dodge Jeep Ram

A review of the San Marcos Chrysler Dodge Jeep Ram Dealership, I-35 South Frontage Rd, San Marcos, Texas March of 2026 my wife and I visited the San Marcos Chrysler Dodge Jeep Ram Dealership to l Dealership, I-35 South Frontage Rd, San Marcos, Texas March of 2026 my wife and I visited the San Marcos Chrysler Dodge Jeep Ram Dealership to look at a 2024 Jeep Grand Cherokee. …We asked about the damage on the right side and they said it would be taken care of… …We asked about a towing package…they said it would be installed …We asked about a 2 Key Fobs…they said they would be provided… …We asked about their 128 point inspection, reference to brakes, transmission, front end alignment…They said everything was checked OK out and in good working condition. Shortly after purchasing the Jeep…We found the damage was not repaired. The 2 Key Fobs were not provided. No towing package installed. We also discovered that a front end alignment was needed (ie: not done prior to purchase) and the brakes (rotors, drums, parts) were rusted, needed to be replaced and were "not in good working condition". We followed up with the Dealership Service department and they turned a deaf-ear to repairing these items that were promised at purchase and said we would have to pay over $2500 out-of-pocket for these repairs. In summary…Do not recommend the San Marcos Chrysler Dodge Jeep Ram Dealership and would recommend you look elsewhere for purchasing, service, and/or repairs. More

Bryce was the most respectful salesperson for my time I have ever delt with! If you have ever bought a car from any dealership you can relate to all the unnecessary time that gets spent there. Not only tha have ever delt with! If you have ever bought a car from any dealership you can relate to all the unnecessary time that gets spent there. Not only that he went above and beyond to get the sale done. From working on the best APR possible to car selection. We were able to secure a deal that was better than any other offer from San Marcos to Round Rock. Thanks Bryce! More

San Marcos Chrysler Dodge-Jeep recently gave me the worst service experience in my 38 years of car ownership. This was especially disappointing after previously positive interactions with this dealer. I o service experience in my 38 years of car ownership. This was especially disappointing after previously positive interactions with this dealer. I own a 2020 Longhorn Edition RAM with 29K miles. I made a service appointment to deal with three issues: 1. the formerly beautiful dashboard leather has warped and lifted, despite the car being garaged day and night. 2. the check engine light came on 2½ weeks ago 3. three days later, the car wouldn’t start (I was able to jump it). I scheduled service via the RAM app, detailing all the issues in the appointment notes. On the morning of the appointment, the car wouldn’t start—even with a jump. I called the dealer, explained I’d be late, and asked if they could help get the car to them. I was told my service advisor would call back—but he never did. I used AAA to get the car to the dealer. I arrived mid-morning. I was greeted and told my service advisor would be with me momentarily. After fifteen minutes (I was sitting out front in the still-running car, which I didn’t want to turn off because I was unsure if it would restart), I checked inside to see if I had been forgotten. I was told no, but then five minutes later the greeter re-emerged and apologized, saying he was told I was already with my advisor. (Huh?) He took my info (I guess nobody read the appointment notes) and informed me it would be 72 hours before a technician could look at my ca. This despite my advance appointment and prior call. He claimed this was “standard” for non-routine maintenance appointments. The greeter (who was polite and clearly well-intentioned throughout) apologized for the “misunderstanding” and offered me a shuttle home. After one hour of no shuttle and multiple references to "looking for the driver", I called an Uber and left. I’m frustrated by the RAM’s issues—especially the dashboard, given the vehicle’s price and short life. But the lack of follow-through on anything and the loss of time is infuriating. Here’s hoping the repairs are handled properly. More

San Marcos Dodge is a very customer friendly business. Armando is great to work with. He made the complete buying experience easy and explained everything. I would recommend this dealership for anyone. Armando is great to work with. He made the complete buying experience easy and explained everything. I would recommend this dealership for anyone. More

As soon as I call the gentleman, his name is Mike was very courteous And took care of us in a good respectful way thank you Mike very courteous And took care of us in a good respectful way thank you Mike More