Sanborn Chevrolet
Lodi, CA
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This was the second time I brought my Trax in to diagnose the issue. this time, Mathew heeded my request to have the technician take the car for a test drive. They did and fixed the problem. Yay!!! the issue. this time, Mathew heeded my request to have the technician take the car for a test drive. They did and fixed the problem. Yay!!! More
Great service on my 2017 Chevy high country. Processesclaoms on my extended warranty & repaired what was needed. First time experience Processesclaoms on my extended warranty & repaired what was needed. First time experience More
They always handle all of my vehicles with the utmost care and have always given me the best customer service. Will continue to bring back every vehicle I own as well as purchase my next vehicle from th care and have always given me the best customer service. Will continue to bring back every vehicle I own as well as purchase my next vehicle from them! More
Guys were great! !! I had a reminder note on my dash to ask them about my remote and HE came in and asked me about it!!!! Awesome!!! !! I had a reminder note on my dash to ask them about my remote and HE came in and asked me about it!!!! Awesome!!! More
By far the worst dealership experience I’ve ever had. I would not recommend this dealership to anyone. Severiano, my service advisor, repeatedly failed to communicate or follow through. For example, h I would not recommend this dealership to anyone. Severiano, my service advisor, repeatedly failed to communicate or follow through. For example, he promised to call me on Monday, August 10, and as of today, August 18, I’m still waiting for his call. Extremely disappointing customer service and follow-up. More
All service staff fantastic. Only disappointment was learning my last 2 oil changes in the package I purchased at time of vehicle purchase, had expired. I did not know they had a Only disappointment was learning my last 2 oil changes in the package I purchased at time of vehicle purchase, had expired. I did not know they had an expiration date. Other than that huge disappointment, everything was great. Each staff member was polite and accommodating. Now that it’s over 200$ for an oil change, I may find a place closer to home and less money. More
