Sandia BMW Mini
Albuquerque, NM
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I have purchased two cars from Sandia BMW Mini in the past 6 months or so. On both occasions, I had a great experience. The staff were all very friendly, knowledgeable, and patient with the entire proces past 6 months or so. On both occasions, I had a great experience. The staff were all very friendly, knowledgeable, and patient with the entire process. I never felt rushed or ignored. The financing process was smooth and hassle free. The orientation session to cover all the new car features was informative and appreciated. Our salesperson Frankie, that sold us both of our new cars, was fabulous. She really knows the cars and made us feel welcome. I have purchased many cars over the years and Frankie and the Sandia BMW Mini team have been the best hands down. Thank you! More
Flawless service from start to finish! Tommy, my advisor, handled everything with expert care, making the process effortless. And thanks to Bryan, the mobility manager, my loaner was ready Tommy, my advisor, handled everything with expert care, making the process effortless. And thanks to Bryan, the mobility manager, my loaner was ready before I was done signing. Sandia BMW is simply the best in the business. More
Professional, responsive, and reasonable during every interaction, beginning with my mechanic’s preliminary call, to my intake upon arrival, staff were polite and attentive. I have to drive 2 hours each interaction, beginning with my mechanic’s preliminary call, to my intake upon arrival, staff were polite and attentive. I have to drive 2 hours each way for service and the whole department pitched in to assess, diagnose, and perform all parts procurement and replacement. They helped to get to the bottom of a mechanical mystery to reunite me with my trusty car again. I am over the moon and could not love my car more than I did when I first bought it. Kudos to Zack and Jonathan and to the rest of the techs and mechanics who toiled tirelessly to take care of all of my needs same day. And a final nod to the resident concierge angel for keeping the coffee/snack bar stocked with tasty beverages and savory goodies and providing a peaceful place to relax while everyone was working their magic. It was truly a pleasant day spent in pleasurable company. More
Frankie in the new car sales department was both fun and professional, we felt no pressure to hurry, The entire process of selecting our new car, getting a great loan deal and trading in a vehicle was quick professional, we felt no pressure to hurry, The entire process of selecting our new car, getting a great loan deal and trading in a vehicle was quick and stress free! More
Great visit today and I am always extremely pleased with service department and lounge area with comfortable seating and coffee available! All the staff are extremely pleasant and I am also happy with coff service department and lounge area with comfortable seating and coffee available! All the staff are extremely pleasant and I am also happy with coffee and a clean waiting area!! More



