Sandia BMW Mini

Professional, responsive, and reasonable during every interaction, beginning with my mechanic’s preliminary call, to my intake upon arrival, staff were polite and attentive. I have to drive 2 hours each interaction, beginning with my mechanic’s preliminary call, to my intake upon arrival, staff were polite and attentive. I have to drive 2 hours each way for service and the whole department pitched in to assess, diagnose, and perform all parts procurement and replacement. They helped to get to the bottom of a mechanical mystery to reunite me with my trusty car again. I am over the moon and could not love my car more than I did when I first bought it. Kudos to Zack and Jonathan and to the rest of the techs and mechanics who toiled tirelessly to take care of all of my needs same day. And a final nod to the resident concierge angel for keeping the coffee/snack bar stocked with tasty beverages and savory goodies and providing a peaceful place to relax while everyone was working their magic. It was truly a pleasant day spent in pleasurable company. More

Great quick courteous service overall! The employees from service point person to front desk and technicians were friendly and helpful. The employees from service point person to front desk and technicians were friendly and helpful. More

Frankie in the new car sales department was both fun and professional, we felt no pressure to hurry, The entire process of selecting our new car, getting a great loan deal and trading in a vehicle was quick professional, we felt no pressure to hurry, The entire process of selecting our new car, getting a great loan deal and trading in a vehicle was quick and stress free! More

Great visit today and I am always extremely pleased with service department and lounge area with comfortable seating and coffee available! All the staff are extremely pleasant and I am also happy with coff service department and lounge area with comfortable seating and coffee available! All the staff are extremely pleasant and I am also happy with coffee and a clean waiting area!! More

Scott was so kind and I got great service from them. . I do recommend them. . I do recommend them. More

Very helpful service and friendly staff. Spent the day there and it was comfortable also Spent the day there and it was comfortable also More

Service department is and always has been outstanding. They have always gone out of their way to be helpful when I have visited; I have been a patron for the past 12 years. Top notch customer service and They have always gone out of their way to be helpful when I have visited; I have been a patron for the past 12 years. Top notch customer service and incredibly friendly staff. More

Lawrence was so professional and helpful through the entire buying process..he quoted several vehicles for me that fell within the parameters I was looking for..it was a great buying experience end to e entire buying process..he quoted several vehicles for me that fell within the parameters I was looking for..it was a great buying experience end to end. More

In state Mini Service Provider. Two visits so far, great service department, trustworthy communication from Jonathon. Reasonable prices, customer service has been top notch. Two visits so far, great service department, trustworthy communication from Jonathon. Reasonable prices, customer service has been top notch. More

Frankie Irwin at Sandia is wonderful. The dealership has always been honest and great, too. The dealership has always been honest and great, too. More