Sandia BMW Mini
Albuquerque, NM
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Great service every time! Took my car in about noon on a Friday because of low tire pressure, service attendant found screw embedded in one tire and while discussing repair wi Took my car in about noon on a Friday because of low tire pressure, service attendant found screw embedded in one tire and while discussing repair with Leigh Chapman, service representative, discovered my BMW was due for service in a few thousand miles so Leigh arranged to perform regular service while tire was being repaired saving me another visit. While being serviced, technician discovered problem with front axle and Leigh ordered parts and will schedule appointment to fix problem. My car was ready for pickup that afternoon as promised by Leigh and, all in all, a very productive visit thanks to Leigh. I was especially pleased that Leigh was concerned the axle repair could be completed while my car was still under warranty. He also arranged for an Uber ride to and from home so I could complete a few projects I had planned before I discovered the tire pressure problem. I appreciate Leigh’s and everyone else’s efforts to make my recent experience as pleasant as possible. Well done! More
This was my first time bringing my mini in and everything was amazing. The staff, the services and even the while waiting it didn’t take long. was amazing. The staff, the services and even the while waiting it didn’t take long. More
I have purchased two cars from Sandia BMW Mini in the past 6 months or so. On both occasions, I had a great experience. The staff were all very friendly, knowledgeable, and patient with the entire proces past 6 months or so. On both occasions, I had a great experience. The staff were all very friendly, knowledgeable, and patient with the entire process. I never felt rushed or ignored. The financing process was smooth and hassle free. The orientation session to cover all the new car features was informative and appreciated. Our salesperson Frankie, that sold us both of our new cars, was fabulous. She really knows the cars and made us feel welcome. I have purchased many cars over the years and Frankie and the Sandia BMW Mini team have been the best hands down. Thank you! More
Flawless service from start to finish! Tommy, my advisor, handled everything with expert care, making the process effortless. And thanks to Bryan, the mobility manager, my loaner was ready Tommy, my advisor, handled everything with expert care, making the process effortless. And thanks to Bryan, the mobility manager, my loaner was ready before I was done signing. Sandia BMW is simply the best in the business. More



