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Sandia BMW Mini

Albuquerque, NM

4.8
547 Reviews

6001 Pan American Fwy

Albuquerque, NM

87109

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Showing 547 reviews

April 12, 2024

I just needed a screw pulled out of my tire, I bought the wheel and tire insurance so I figured it would be covered. It wasn't, I was told the deductible was higher than the repair. They also did an unwanted More

by cassiousclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Apr 12, 2024 -

Sandia BMW Mini responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 09, 2024

Lawrence Chavez was my Salesperson and he was fantastic - Knowledgeable and important for me .. not pushy . This is my first BMW .. Lawrence is consisting following up with me and ensuring all is well .. WA More

by susans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawerence Chavez
April 05, 2024

I liked the professionalism that they provided with my vehicle and the knowledge that they had. But what I also liked the most was that they kept me in the loop with everything on my car and asked weather More

by Adelmiro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mayne
April 03, 2024

I arrived early and they started early. The state emissions check was finished within half an hour. Results were posted to the state website by the time I arrived home. Also a very pleasant More

by dmccrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Lobato
April 02, 2024

They went out of their way to provide both a reasonable solution to our issue which was also a very fair price. More

by Regstorment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick and Brian
April 02, 2024

I purchased a motorcycle from from Sandia BMW. Sebastian was my salesman I dealt with, and I found their entire staff to be very courteous, knowledgeable, and helpful. More

by Scott Allen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sebastian
April 02, 2024

Had a minor repair on a new X1. Aramando was our service contact and was extremely professional and helpful. Work was also done in a timely fashion. More

by jecmek
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
March 31, 2024

Took car in for an oil issue. Dealer did nothing to test vehicle. Offered engine. More

by sdbass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Lobato
Apr 09, 2024 -

Sandia BMW Mini responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Sandia BMW Mini responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Barry Bolio, General Manager bbolio@group1auto.com

March 19, 2024

Patrick was very helpful and friendly. He did a great job. I was satisfied with the work that was done. More

by BMW SERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Gonzales
March 16, 2024

Pleasant experience with customer representative. Kept me informed on progress of vehicle service. I was satisfied with the service. More

by Rkinney13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Gonzales
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