Sandia BMW Mini
Albuquerque, NM
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Loren: cared for this stranded traveler so well! Explained everything, and took care of me. Would return and ask for him but I don't live in the area. Explained everything, and took care of me. Would return and ask for him but I don't live in the area. More
Patrick in service is by far the most professional service advisor I’ve ever dealt with. Highly recommend if you live in Albuquerque and own a BMW, Give Patrick an opportunity you won’t be disappointe service advisor I’ve ever dealt with. Highly recommend if you live in Albuquerque and own a BMW, Give Patrick an opportunity you won’t be disappointed. FYI, this is from a 28 year automotive Management career. More
Review is for service department and service manager Armando Encee. Armando’s service was, as always, excellent. The facility and accommodations while waiting are also very good. Armando Encee. Armando’s service was, as always, excellent. The facility and accommodations while waiting are also very good. More
Subject: Appreciation for Exceptional Service Management Dear Jackie, I wanted to take a moment to express my sincere gratitude for the outstanding service management you provide. Although Management Dear Jackie, I wanted to take a moment to express my sincere gratitude for the outstanding service management you provide. Although I do not often get the opportunity to convey my appreciation directly to you, I am fully aware that you are the driving force behind the smooth resolution of any concerns or issues that arise. Your unwavering dedication is evident in how you empower the service advisors to address situations efficiently. Whenever they have needed to seek your approval or advice, the outcome has consistently been both reasonable and beneficial. Your actions clearly demonstrate a deep commitment to customer care. I truly value the peace of mind that comes from knowing someone as capable as you is at the helm, ensuring a high standard of service. For all your hard work and the excellent example you set, I extend my heartfelt thanks. Please know that your efforts do not go unnoticed and are greatly appreciated. Thank you. More