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Sandia BMW Mini

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
616 Reviews
Call Dealership (505) 884-0066
View Awards

6001 Pan American Fwy

Albuquerque, NM

87109

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Showing 616 reviews

July 11, 2023

I have 3 different vehicles and BMW Dealership Sandia is probably the best I've ever used!! Great customer service and friendly personnel. I will highly recommend them to any BMW owner...Thank you More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick (Amazing!!)
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Aug 09, 2023 -

Sandia BMW Mini responded

Our top priority is to ensure that you are satisfied with our services and we are pleased to hear that our service staff has succeeded in providing you with a great service experience! Sandia BMW appreciates your patronage and we anticipate the opportunity to assist you again in the future.

July 11, 2023

Jake is a Great service advisor! The issue with car was resolved quickly and efficiently! More

by ymcarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake and Ben
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Jul 25, 2023 -

Sandia BMW Mini responded

We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 09, 2023

Courteous, friendly and customer service oriented dealership with an outstanding service department that strives to get it right the first time. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Chrystal
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July 09, 2023

Prompt courteous service . The Video of findings on my car was nice.Answered my questions More

by doctorkayak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Gonzalez
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Jul 09, 2023 -

doctorkayak responded

See above

July 08, 2023

Zach did a great job of getting my car sorted out. Helpful& patient. My car took over a week to fix (parts ordered etc) but Zach made sure I had a loaner the whole time. More

by Lyndashey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack. Frankie Irwin
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July 08, 2023

They have always provided exceptional service and all personnel are knowledgeable. I have never had a problem with any service provided. More

by djcunnin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Candeleria
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Aug 08, 2023 -

Sandia BMW Mini responded

Thank you for the kind words! Ensuring your satisfaction is our ultimate goal and we are pleased to know that our service staff has always provided a great service experience for you! Sandia BMW appreciates your business and your Five Star review and it would be our pleasure to have the opportunity to assist you again.

July 08, 2023

Their Service Team provides a wonderful experience every time- no matter if it’s a repair or typical maintenance. Joseph Velasquez is exceptional with his customer service and he is the reason why I contin More

by Keller.Immanue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Velasquez
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Aug 08, 2023 -

Sandia BMW Mini responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Joseph Velasquez and our service team have provided a wonderful service experience for you! Sandia BMW appreciates your business and your Five Star review and it would be our pleasure to have the opportunity to assist you again.

July 06, 2023

Dealership is sparkling clean and there is temptation in the new models on the floor. I am greeted promptly by Nick. My car, checked out by the technician needs only an oil change but also gets a courtesy More

by skaveny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick. Receptionist.
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Jul 11, 2023 -

Sandia BMW Mini responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 06, 2023

Zach Mayne was very welcoming, friendly and professional. He provided me with the information about my 2012 mini that I asked for. More

by Jacqueline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mayne
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Jul 06, 2023 -

Jacqueline responded

Looking forward to getting into a mini 4door clubman in the next few years

July 01, 2023

I bought a 2022 X5 from Sandia on 7-26-2023. I am an out of state buyer and received the vehicle a week after selecting it and wiring funds for the purchase. The only xxxx-up we had was that the More

by Putter Wagner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patricia, Claudia, Dave
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Aug 03, 2023 -

Sandia BMW Mini responded

Congratulations on your new 2022 X5! We do read our reviews and appreciate the feedback and we are pleased to hear that Dave Orso was able to provide you with the great sales experience you deserved. Thank you for the Five-Star review! We hope to look forward to the opportunity to assist you again in the future.

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