
Sandia BMW Mini
Albuquerque, NM
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I have not purchased a behind since 1999! My experience at Sandia BMW in Abq, NM was effortless and went so smooth. Christy Anderson and Tiarre Villegas customer service was Outstanding! I couldn’t be more at Sandia BMW in Abq, NM was effortless and went so smooth. Christy Anderson and Tiarre Villegas customer service was Outstanding! I couldn’t be more impressed with your professionalism and expertise! More
We had a truly great experience purchasing my wife a vehicle. Rich Herman was as professional as they come. He was knowledgeable and friendly. I would recommend Sandia BMW all day long. vehicle. Rich Herman was as professional as they come. He was knowledgeable and friendly. I would recommend Sandia BMW all day long. More
My wife and I were waiting at a stop light in our 2016 BMW X5 when we were rear ended January 2020. Fortunately no one was physically injured. We called our Sandia BMW Client Advisor, Kurt Johnson, from w BMW X5 when we were rear ended January 2020. Fortunately no one was physically injured. We called our Sandia BMW Client Advisor, Kurt Johnson, from whom we had purchased the car, for advice. He directed us to Loid's Collision Center, a BMW Certified Collision Repair Center. The damage was expertly repaired and billed to the at fault insurance. Thinking that was the end of it, Kurt explained that we could submit a claim against their insurance for decreased value due to our car being in an accident. He introduced us to Jim Dobier, Certified Auto Appraiser, with NM Auto Appraisal. Jim inspected our car and Loid's Collision repair report. He put together a Diminished Value Appraisal with a 36 page determination of deprecation. After negotiating, I settled with their insurance. It pays to stay in touch with your BMW associate like Kurt Johnson for advice and guidance. More
What started out as a rather frustrating and unfortunate experience with our 2018 BMW was made better at Sandia BMW. Alex Wilks has been amazing on the service side and Rudy Lopez went above and beyond to g experience with our 2018 BMW was made better at Sandia BMW. Alex Wilks has been amazing on the service side and Rudy Lopez went above and beyond to get us into another vehicle. Now that we have our new vehicle, Cameron Russell has been great and even made a house call to help me get my garage door opener paired. This is our 3rd purchase from Sandia BMW and we will continue coming back! More
Such a wonderful experience with with Kristy Anderson, our client advisor. We drove all the way from Texas just to do business with her. The experience we had was amplified when we worked with our BMW GEN our client advisor. We drove all the way from Texas just to do business with her. The experience we had was amplified when we worked with our BMW GENIUS Tiarre Villegas. She took the time to introduce us to our new BMWs features and set up time later to help us set up other features. The 4 hour drive was definitely worth it! More
We drove 4 hours to Albuquerque. I will say this is the best dealership! Let me start with our salesman Rick Herman. He was so patient and kind during this pandemic to send photos and videos of vehicles. W best dealership! Let me start with our salesman Rick Herman. He was so patient and kind during this pandemic to send photos and videos of vehicles. When we arrived Rick had the vehicles ready to see and test drive!! I felt right at hone at this dealership. Finance Billy Mitchell was fantastic and signing was painless. Cameron Berenger was our genius. He showed us all the fun stuff on the car. A lifetime customer!! More
Truly incredible experience from start to finish. Was looking for a specific 2021 model and ended-up making an out-of-state purchase. Rudy went above and beyond to make it happen (he even picked me up fr looking for a specific 2021 model and ended-up making an out-of-state purchase. Rudy went above and beyond to make it happen (he even picked me up from the airport on his off-day). Cameron was also great going over the vehicle and tailoring the experience towards my driving style and vehicle knowledge. Exceptional customer service!! More
The dream team -- Tony and Cameron along with Rukia and Jake made our BMW purchase truly an adventure. So. Much. Fun. Professional, courteous, friendly and knowledgeable are but a few of the positive adje Jake made our BMW purchase truly an adventure. So. Much. Fun. Professional, courteous, friendly and knowledgeable are but a few of the positive adjectives that describe the staff that worked with us. They answered all of our questions and made sure to let us know they were available for us should we have any concerns or inquiries about our vehicle in the future. The entire dealership is to be commended for outstanding customer service. We are thrilled with our new (used) car! More
My first time buying a car. At first I was so hesitant with my bad credit I knew I won't get approved and it will only be a dream. But two Angels came to grant my wish. Yes! I got approved with the monthl with my bad credit I knew I won't get approved and it will only be a dream. But two Angels came to grant my wish. Yes! I got approved with the monthly payment that I can afford. I got the car that I really wanted for along time!. I am so thankful with my two angel Ms. Kristy and Sir Cameron who are so very patient explaning to me every thing. With Ms. Kristy she really did spend time helping me get Bruno( name of my car) even she's off work she make sure she answered all my questions and hesitancy. And to Sir Cameron not just a good looking man but he is also very patient answering all my question. And willing to help me know my car more. Ms. Kristy is right He is the genius.....again thank you so much. I really do appreciate everything! specially your time. More
My wife and I worked with Kristy Anderson in buying a 2021 X7. Initially we were a bit of a pain as we decided to test drive the X7 and X5, and then returned again to redrive the X7. Kristy was helpful 2021 X7. Initially we were a bit of a pain as we decided to test drive the X7 and X5, and then returned again to redrive the X7. Kristy was helpful and knowledgeable every step of the way. After ordering our vehicle in late December 2020, Kristy kept us posted on the status of the build. Later, once the X7 arrived she was able to have it cleaned, the software updated and otherwise prepared for delivery within 24 hours. She was also helpful in walking us through the many bells and whistles. Bottom line - she was excellent to work with. More