Sandia BMW Mini

Very happy and satisfied with the work that was performed in my car, I would recommend BMW to family and friends! in my car, I would recommend BMW to family and friends! More

Subject: Appreciation for Exceptional Service Management Dear Jackie, I wanted to take a moment to express my sincere gratitude for the outstanding service management you provide. Although Management Dear Jackie, I wanted to take a moment to express my sincere gratitude for the outstanding service management you provide. Although I do not often get the opportunity to convey my appreciation directly to you, I am fully aware that you are the driving force behind the smooth resolution of any concerns or issues that arise. Your unwavering dedication is evident in how you empower the service advisors to address situations efficiently. Whenever they have needed to seek your approval or advice, the outcome has consistently been both reasonable and beneficial. Your actions clearly demonstrate a deep commitment to customer care. I truly value the peace of mind that comes from knowing someone as capable as you is at the helm, ensuring a high standard of service. For all your hard work and the excellent example you set, I extend my heartfelt thanks. Please know that your efforts do not go unnoticed and are greatly appreciated. Thank you. More

Excellent customer service! Sandi BMW is the best car dealership I’ve ever experienced, always professional and competent! Sandi BMW is the best car dealership I’ve ever experienced, always professional and competent! More

Tommy was a great service rep! He was very helpfull and very informative! Thank you so much! He was very helpfull and very informative! Thank you so much! More

Took my car in Monday morning for a gas pump/filter replacement, was ready by Thursday morning. The service was good my car was left cleaned and washed and everything was still there when picking up th replacement, was ready by Thursday morning. The service was good my car was left cleaned and washed and everything was still there when picking up the car. Only reason why I didn’t do a 5 star was due to communication/ updates. I called an hour before closing Monday to get a detailed explanation of the estimate send by text message and no response. Called Tues morning left a message, called later that day before closing and no response. Wednesday afternoon finally got an update. Employees were nice and helpful. Price was reasonable. More

First time visiting Sandia BMW, and I was impressed by their quick customer service and honesty. Tommy provided me with a time estimate, but my car was ready much earlier than expected. I was even able to their quick customer service and honesty. Tommy provided me with a time estimate, but my car was ready much earlier than expected. I was even able to get some work done at the dealership and still made it to my 4:00 p.m. appointment on time. Since I recently moved to the area, I'll be bringing my car here for service from now on. More

David ensured that my 2014 Cooper received the necessary attention that my Mini needed. He listened attentively to my concerns regarding the vehicle and took prompt action to have it inspected, serviced, an attention that my Mini needed. He listened attentively to my concerns regarding the vehicle and took prompt action to have it inspected, serviced, and returned to me in a timely manner. I would 100% recommend Sandia Mini. More

Very quick to greet me and get me to the right person to get my service done get my service done More

Great buying experience and Rick was fantastic. He listened to what we wanted and got us into a CPO BMW x7 xdrive40i that checked all of the boxes. Thanks Rick! He listened to what we wanted and got us into a CPO BMW x7 xdrive40i that checked all of the boxes. Thanks Rick! More

The salesman was easy to work with, but everything after that was a disappointment. My entire experience over the 10 days it took from first test ride to having to call to see if my motorcycle was ready lef that was a disappointment. My entire experience over the 10 days it took from first test ride to having to call to see if my motorcycle was ready left the very clear impression I was not a valued customer- just another number. More