Back

Sansone Toyota

Avenel, NJ

4.9
3,703 Reviews

90 U.S. 1

Avenel, NJ

07001

Directions

By Type

Showing 3,703 reviews

March 16, 2025

Joshua es un excelente agente ,amable , paciente Nos ayudó muchísimo en cuanto a comprar el carro y nos sentimos en familia en concesionario. Recomiendo mucho Joshua Vázquez excelente servicio, muchas More

by Juanita Ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Vazquez
Mar 18, 2025 -

Sansone Toyota responded

Juanita, ¡gracias por tu fantástica reseña! Estamos encantados de escuchar acerca de su experiencia positiva con Joshua. Nos esforzamos para que todos se sientan como en familia, y es genial saber que lo logramos. ¡Tu recomendación significa mucho para nosotros!

March 16, 2025

We had a great car buying experience with Chidi Aliche. He took us step by step through the process and made things less stressful. Highly recommended. More

by rcarter799
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chidi Aliche
Mar 18, 2025 -

Sansone Toyota responded

Thanks for sharing your experience! We're so happy to hear that Chidi made your car buying journey smooth and stress-free. Your recommendation means a lot to us. Enjoy your new ride!

March 16, 2025

Quiero agradecer a Gustavo Morazán por hacer de la compra de mi Honda CR-V una experiencia increíble. Desde el primer contacto, fue muy profesional, atento y transparente. Me guió en cada paso, aclaró todas More

by Jcgarzon13juan ks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo
Mar 18, 2025 -

Sansone Toyota responded

¡Muchas gracias por compartir su maravillosa experiencia! Estamos encantados de saber que Gustavo le proporcionó un servicio excepcional e hizo el proceso de compra de su Honda CR-V suave, transparente y libre de estrés. Ayudar a nuestros clientes a encontrar el vehículo perfecto es nuestra máxima prioridad, y sus amables palabras significan mucho para nosotros. Si alguna vez necesita ayuda o tiene amigos y familiares en busca de su próximo coche, ¡estamos aquí para ayudar!

March 14, 2025

Thank you Mr Chidi at Sansone! Great service and thank you for your patience today. More

by 3dlooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chidi Aliche
Mar 17, 2025 -

Sansone Toyota responded

Thanks for the 5 star review! We're excited to hear you had a great experience with Chidi. Our team is dedicated to providing excellent service, and your kind words mean a lot to us. We look forward to seeing you again!

March 14, 2025

Miguel Guzman did an excellent job, and I left happy with my car. he was very attentive throughout. thank you very much More

by valett hinton
Recommend Dealer
Yes
Employees Worked With
Miguel Guzman
Mar 17, 2025 -

Sansone Toyota responded

Valett, we’re excited to hear about your positive experience with Miguel! Attentive service is what we strive for, and it’s great to know you left happy. Thanks for sharing your feedback! Happy driving!

March 14, 2025

Great customer service, all around friendly people, no complaints whatsoever, will recommend the dealer to anyone More

by gabrit1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Aguirre
Mar 17, 2025 -

Sansone Toyota responded

Thanks for the fantastic review! It's great to hear you had such a positive experience with our team. Your recommendation means a lot to us. We look forward to seeing you again and getting to provide you with more excellent visits!

March 14, 2025

Friendly people at this dealership. Dealt with Chidi Aliche which went smoothly. It was quick too. More

by tony sharfman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chidi Aliche
Mar 17, 2025 -

Sansone Toyota responded

Thanks for the fantastic feedback, Tony! We're thrilled to hear about your positive experience with Chidi and our team. We strive for smooth and friendly service, so it’s great to know we hit the mark. Enjoy your new ride!

March 12, 2025

Sansone Toyota has now started imposing 3% surcharge on customers for using credit card payment but they didn't tell me that before the service was performed. After we learned of the 3% surcharge, my wife More

by ckwan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Medina
Mar 13, 2025 -

Sansone Toyota responded

Thank you for bringing this matter to our attention. We sincerely regret to hear about your negative experience with us, and we deeply apologize for the inconvenience and frustration it caused. We understand how upsetting it must have been to encounter an unexpected surcharge and to have your personal check refused without clear reasoning. That is not the standard of transparency and service we strive to provide to our valued customers. To better understand and resolve this issue, we would like to connect with you directly. At your earliest convenience, please contact our Customer Care Manager (Service), Shaquasia Thompson, at sthompson@sansoneauto.com so that we can discuss your concerns and find a way to address them. We are committed to improving and ensuring that situations like this are handled better in the future.

Mar 14, 2025 -

ckwan4 responded

Is there a number that I can call to reach you directly? Can you explain why your people rejected my check? If your people had mishandled the check payment, can you give me a refund of the 3% surcharge?

March 12, 2025

Un placer hacer mi compra de mi auto con Miguel Guzman desde el primer momento me demostro su interes y conocimientos de los modelos disponibles muchas gracias More

by michelle torres
Recommend Dealer
Yes
Employees Worked With
Miguel Guzman
Mar 13, 2025 -

Sansone Toyota responded

Michelle, we’re so happy to hear about your positive experience with Miguel! His dedication to helping customers find the perfect car truly makes a difference. Thank you for sharing your thoughts, and enjoy your new ride!

March 12, 2025

I had a great experience with Freddy. i would recommend him to anyone looking for vehicle. More

by martinelowe@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FREDDY AMAYA
Mar 14, 2025 -

Sansone Toyota responded

Thanks for the fantastic feedback! It's great to hear you had a great experience with Freddy. Your recommendation means a lot to us, and we look forward to helping more customers find their perfect vehicle! We look forward to welcome you back for your next vehicle purchase.

...
14
...