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Sansone Toyota

Avenel, NJ

Overview
Reviews
4.9
3,718 Reviews
Call Dealership (866) 760-5053
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90 U.S. 1

Avenel, NJ

07001

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Showing 3,718 reviews

February 22, 2025

Elis helped us in selecting our RAV4 & we drove our car happily within few hours. More

by naga23pri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Criollo
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Feb 24, 2025 -

Sansone Toyota responded

Thanks for your 5 star feedback! We're thrilled to hear you had such a positive experience with our team and that you're enjoying your new ride. Your happiness is our top priority, and we appreciate your kind words! Safe travels on the road ahead!

February 22, 2025

Very slow service. Cannot handle the volume of customers that come in daily. Would not be returning. More

by tyger2826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
kai
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Feb 25, 2025 -

Sansone Toyota responded

Thank you for taking the time to share your feedback. We apologize for the slow service you experienced during your visit. We strive to provide efficient and timely service to all our customers, and we regret that we did not meet your expectations. Your feedback is important to us. Please feel free to reach out to our Customer Care Manager (Service), Shaquasia Thompson, directly atsthompson@sansoneauto.com if you have any further concerns. We hope to have the opportunity to serve you better in the future.

February 21, 2025

The experience at the dealership was fantastic. Israel was very helpful and accommodated us very well. More

by kdhami21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel J Cabrera
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Feb 24, 2025 -

Sansone Toyota responded

Thanks for the great feedback! We're thrilled to hear you had a fantastic experience and that Israel made such a positive impact. Your satisfaction is our priority, and we appreciate you sharing your experience. Happy driving!

February 21, 2025

Miguel Guzman se te agradece muchisimo hermano gracias por ayudarme con la compra de mi carro More

by francisco rivera
Recommend Dealer
Yes
Employees Worked With
Miguel Guzman
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Feb 24, 2025 -

Sansone Toyota responded

Francisco, we’re excited to hear about your positive experience with Miguel! Our team is dedicated to making the car-buying process smooth and enjoyable. Enjoy your new ride, and thank you for taking the time to share your feedback!

February 21, 2025

This dealership is fantastic! Everyone was so accommodating from the beginning to the end. I will return here every time. More

by chefrad12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Santos
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Feb 24, 2025 -

Sansone Toyota responded

Thank you for taking the time to share your review! We're thrilled to hear you had a fantastic experience with us and that our team was accommodating from beginning to end. Your kind words about our team mean a lot, and we can’t wait to welcome you back for your next visit!

February 21, 2025

My salesperson was very knowledgeable about the cars and he was extremely patient with me. He performed in a very professional way and he even lives in my hometown! Thank you, Elias More

by cterebetsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Criollo
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Feb 24, 2025 -

Sansone Toyota responded

Thank you for the fantastic review! We're thrilled to hear about your positive experience with Elias. Our team strives to provide knowledgeable and patient service, and it’s great to know he made a lasting impression. Enjoy your new car and we look forward to serving you again in the future!

February 20, 2025

Would recommend working with Charlie and Jorge for your next purchase. We did not feel pressured at all. More

by Billmcc10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Pico, Charlie Czerniawski
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Feb 21, 2025 -

Sansone Toyota responded

Thanks for the fantastic review! We’re so happy to hear that you had a great experience with Charlie and Jorge. Our team strives to create a relaxed environment for our customers. We appreciate your recommendation and look forward to assisting you again in the future!

February 18, 2025

Responsive and friendly service performed while I waited at the location. Timely delivery of the vehicle. More

by VS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
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Feb 19, 2025 -

Sansone Toyota responded

Thanks for the 5 star feedback! We’re thrilled to hear that you enjoyed our responsive service and timely delivery. Your satisfaction is our priority, so we are glad we hit the mark. Have a great day!

February 17, 2025

Great customer service from Jonathan B! He was polite, honest and very detailed! Thank you More

by MP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Beltre
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Feb 18, 2025 -

Sansone Toyota responded

Thanks for the awesome feedback! It's great to hear that Jonathan provided you with excellent service. Our team strives to be helpful and attentive, and it’s great to know we hit the mark. We appreciate your support and look forward to serving you again!

February 17, 2025

Freddy took care of us and got us in a new Sienna after our old one was damaged beyond repair. This was the only dealership to get it in stock in such a quick timeline. More

by andrew.grammatikos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Amaya
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Feb 18, 2025 -

Sansone Toyota responded

Thank you for sharing your experience Andrew! We're delighted to hear that Freddy was able to assist you in getting a new Sienna so quickly, especially after your old one was damaged beyond repair. It's great to know that we could meet your needs promptly and efficiently. Your feedback is truly appreciated, and we'll make sure to pass along your kind words to Freddy and the rest of our team. Happy driving!

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