Sansone Toyota

WOrst service center On 4/26/16 my car was repaired due to engine oil consumption. The repair includes disassembling the engine properly and installing new pistons. the AC On 4/26/16 my car was repaired due to engine oil consumption. The repair includes disassembling the engine properly and installing new pistons. the AC system stopped working completely. i brought up this matter to my service advisor. She insisted that the problem is not related to the repair. According to Toyota repair procedure the ac components must be removed in order to access the engine and disassemble it. But the dealer stated that the compressor is not working and want $950 to replace the compressor. Don`t get your car repaired their otherwise it will be broken More

Great car buying experience they were awesome These guys were awesome leased my new 2016 Highlander from them they made my buying experience easy and great no hassles . Will be recommending my These guys were awesome leased my new 2016 Highlander from them they made my buying experience easy and great no hassles . Will be recommending my friends and family to them thanks again. More

very amazed whith my treatment buying a used car. wasn't sure about buying a used ford truck from Toyota but I got to admit the treatment was like buying a new car and salesmen Jorge pico made it his wasn't sure about buying a used ford truck from Toyota but I got to admit the treatment was like buying a new car and salesmen Jorge pico made it his business to deliver ..with new tiers and a full head to toe detail ..the dealer was also able to cover a small balance from D.M.V for plate and registration transition THANK YOU. More

They were very nice to me They did a good job helping me purchase my they did a good job helping me purchase my vehicle .everyone was professionally treated me with respect an They did a good job helping me purchase my they did a good job helping me purchase my vehicle .everyone was professionally treated me with respect and I felt comfortable there there are some good people who work in there I don't remember everyone's name but they were very nice and the helped me out. I left there with the car I came there today thank you.there also was two men in the front that was very nice to me also I don't remember their names but the other two people I have the business card and wrote their names. More

Excellent Great accurate and fast service. I didn't feel pressured at all. They found what I was looking for right away. They went above and beyond to get me th Great accurate and fast service. I didn't feel pressured at all. They found what I was looking for right away. They went above and beyond to get me the best car and price. More

"I'll be back" car buying experience is one that most dread, this one was not! I would and will recommend this dealership to anyone who will listen. Sales team was v car buying experience is one that most dread, this one was not! I would and will recommend this dealership to anyone who will listen. Sales team was very knowledgeable, professional and courteous. More

Dreamy Highlander Maini made the experience so stress free for us. No hassles, no gimmicks and no long waiting. He was so helpful and made sure we were happy with the Maini made the experience so stress free for us. No hassles, no gimmicks and no long waiting. He was so helpful and made sure we were happy with the final car selected. It truly was a pleasure purchasing our latest vehicle from Sansone and everyone we dealt with. We have highly recommended them to everyone. We will continue to be long term customers for certain. More

Great experience from start to finish I went in to Sansone Toyota in Avenel Nj my salesperson Mr Maini was great and helped me find a 2012 Venza. The entire process from start to finish wa I went in to Sansone Toyota in Avenel Nj my salesperson Mr Maini was great and helped me find a 2012 Venza. The entire process from start to finish was great thanks Maini. Will be recommending friends and family and will be back there for my next car. More

They charge 150 % of Prices from DCH Toyota They showed me certain items to be worked on. I said go ahead on the good faith. Waiting there I called DCH Toyota North Brunswick & I found that they They showed me certain items to be worked on. I said go ahead on the good faith. Waiting there I called DCH Toyota North Brunswick & I found that they (Sansone) charged me 150% more than DCH prices. I asked them to match the price but they did not. They tried confusing me but I know 100 % they charged me lot more than What DCH is charging. More

Rude and unprofessional This place is unprofessional beyond belief. The sales staff was decent but the finance department was another story. The first rule of business is to This place is unprofessional beyond belief. The sales staff was decent but the finance department was another story. The first rule of business is to respect your customer. This institution apparently never got that memo. After making it clear multiple times that we did not want to purchase the GAP insurance, the finance rep Steven Sears tries to strong-arm my parents into purchasing it by bringing up how supposedly members of their church have done the same. What in the world does that have to do with anything? When I ask for a sandwich at a deli, I expect to get what I ordered, not to be lectured about what patrons before me have ordered. It is absolutely ridiculous to bring religion into the purchase of a car. I mentioned this to him and he was EXTREMELY nasty about it, saying that "This is not the gameroom, it's business. if you got a problem then speak to my manager" before shouting across the hall "Hey Ricky this guy wants to talk to you" Now I may be young but I am no child and I am certainly not an imbecile. The condescending attitude of this man is so insulting and disrespectful that it soured the whole experience for me. No business I have ever heard of actually goes out of their way to slander their customers except for this one. This charlatan purposely puts on this fake "nice guy" act but the second you go against his "advice" he treats you like you're an idiot for not listening to him. He is probably getting commission for pushing their gap insurance and couldn't care less about your autonomy as a consumer. If you want to be conned by sleazy salespeople and be treated like a moron, then by all means go to Sansone Toyota. If you have even the slightest shred of respect for yourself then go somewhere else. More