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Sansone Toyota

Avenel, NJ

Overview
Reviews
4.9
3,737 Reviews
Call Dealership (866) 760-5053
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90 U.S. 1

Avenel, NJ

07001

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Showing 3,737 reviews

September 27, 2024

Xavier is an excellent salesman! He worked hard to make sure I got exactly what I wanted. More

by 09_revues.alpha
Recommend Dealer
Yes
Employees Worked With
Xavier
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Sep 30, 2024 -

Sansone Toyota responded

Thanks for the fantastic feedback! We're so glad to hear that Xavier exceeded your expectations. Our team is dedicated to helping customers find the perfect fit, and it's great to know we succeeded with you!

September 27, 2024

Gracias al vendedor Joshua. buen trabajo y buen trato, Estoy super Contenta con mi nuevo auto More

by Cindy Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
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Sep 30, 2024 -

Sansone Toyota responded

Cindy, ¡estamos encantados de saber que tuviste una experiencia tan positiva con Joshua! Su satisfacción significa el mundo para nosotros, y estamos contentos de que usted ama a su nuevo coche. ¡Gracias por tomarse el tiempo para compartir sus comentarios!

September 27, 2024

I’ve bought cars before, but mike provided the best service by far! He really cares about his customers. More

by Marinarlo Reyes
Recommend Dealer
Yes
Employees Worked With
Mike
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Sep 30, 2024 -

Sansone Toyota responded

Marinarlo, thanks for sharing your experience! We're thrilled to hear that Mike made such a positive impact during your car buying journey. Providing exceptional service is our priority, and it’s great to know he went above and beyond for you. Enjoy your new ride!

September 26, 2024

My first ever time I purchased a car. Was looking for a used car but the salesperson was very knowledge and we got a brand new car right at my budget More

by JoshG-1990
Recommend Dealer
Yes
Employees Worked With
Azam, Gabriel , Nestali Deleon
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Sep 27, 2024 -

Sansone Toyota responded

Thanks for sharing your experience, Josh! We're thrilled to hear that our team helped you find the perfect new car within your budget. Enjoy your new ride, and we look forward to serving you again in the future!

September 26, 2024

Bought a car here for my kids. Toyota is a very safe reliable and affordable brand. See azam for a great deal More

by Anne4garp
Recommend Dealer
Yes
Employees Worked With
Azam, Gabriel
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Sep 30, 2024 -

Sansone Toyota responded

Thanks for the great review, Anne! We're thrilled to hear you found the perfect Toyota for your kids. Safety and reliability are our top priorities, and we’re glad Azam could assist you. Enjoy your new ride!

September 26, 2024

Purchasing a car with Azam was very easy and smooth. I trust him like a son More

by GermainJ
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Azam
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Sep 30, 2024 -

Sansone Toyota responded

Thank you! We're so happy to hear you had a great experience with Azam. Building trust is key for us, and it’s wonderful to know that we made your car purchasing journey smooth. Enjoy your new ride!

September 26, 2024

Buy rav4 here Sansone Toyota. Recommend to her to buy car very nice people here More

by Charlemarie
Recommend Dealer
Yes
Employees Worked With
Azam
Report | Print
Sep 30, 2024 -

Sansone Toyota responded

Thanks for the fantastic review, Charlemarie! We're thrilled to hear you had a great experience at Sansone Toyota. Our team works hard to provide excellent service, and your recommendation means a lot to us. Enjoy your new Toyota RAV4!

September 24, 2024

Great service. Customer service was subpar the young lady at her desk walked away without saying good morning or I’ll be right back. I had to reverse and go to anot More

by Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gonzales, Jose Cornieles, Charlie Czerniawski, Benny Jimenez
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Sep 26, 2024 -

Sansone Toyota responded

Thank you for your feedback, Lucy! We're thrilled you enjoyed our service overall and appreciate your compliments about the restaurant next door. We'll address the customer service experience you mentioned to ensure our team is more attentive in the future. Your insights help us improve!

September 24, 2024

The ladies are not kind, I was there waiting to be helped and Donna help 2 people that came after me and the Spanish girl was cursing in front of me. That is not good customer service at all. More

by gochoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Sep 30, 2024 -

Sansone Toyota responded

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience and frustration you experienced during your visit. Providing excellent customer service is our top priority, and we regret that your experience did not reflect this commitment. We take your feedback seriously and would like to speak with you directly to understand more about the situation and address any concerns. Please contact our Customer Care Manager, AnnaLisa Bautista, at lbautista@sansoneauto.com. We value your business and hope to have the opportunity to serve you better in the future.

September 24, 2024

Chidi's human managent is so perfect and excellect. I got a nice treatment from him. More

by gbengaagunloko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chidi Aliche
Report | Print
Sep 26, 2024 -

Sansone Toyota responded

Thanks, Gbenga! We're thrilled to hear about your positive experience with Chidi. Our team is dedicated to providing excellent service, and it's great to know that it made an impact. We appreciate your feedback!

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