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Santa Maria Chrysler Jeep Dodge Ram

Santa Maria, CA

4.5
226 Reviews

1918 South Broadway

Santa Maria, CA

93454

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226 Reviews of Santa Maria Chrysler Jeep Dodge Ram

November 27, 2017

Recall service Thank you SM Chrysler for taking care of my recall services, and the upkeep of my car to make sure my family is safe. Always quick, professional servi More

by Dorene Valencia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mizael
Dec 14, 2017 -

Santa Maria Chrysler Jeep Dodge Ram responded

Hi Dorene, We're so pleased to hear Mizael was able to take care of your recall to ensure the safety of your family. It is our goal to provide comprehensive, prompt and thorough care to all of our customers! Thank you for your continued patronage. Sincerely, Michael Jordan Service Manager

November 20, 2017

Great service The service was great, took little over an hour to change oil, rotate the tires, and you found the air loss problem in one tire, a very small nail, ju More

by Homeboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Both of your service personnel in the center of the service center, great curtious folks.
Nov 20, 2017 -

Santa Maria Chrysler Jeep Dodge Ram responded

Dear Homeboy, Thanks for the 5 star review! We're glad you enjoyed the courtesy coffee and donuts, but more so, we're thrilled you received excellent service from our award winning technicians. We strive to ensure that each and every customer receive friendly, knowledgable, fast and friendly service. We appreciate your trust and look forward to servicing your automotive needs in the future. Sincerely, Michael Jordan Service Manager

November 16, 2017

Highly recommended! I took our van in to this dealership for a check engine light. They fixed what The paso mopar couldn't and also did some other little things like fill More

by KittyKat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mizuel
Nov 16, 2017 -

Santa Maria Chrysler Jeep Dodge Ram responded

Hey KittyKat! Wow. Thanks for the kind review! We're happy to hear our team of was able to take care of your check engine light. The other "little things" we do happily to ensure your happiness. #happinessguaranteed! Thanks for trusting in our company and we look forward to serving you in the future. Sincerely, Michael Jordan Service Manager

November 03, 2017

Service dept Always have had excellent service. Been going there for over 30 years. Will be life long customer. If we ever had a problem we could always depend on More

by Bobandterig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mizael garcia
Nov 16, 2017 -

Santa Maria Chrysler Jeep Dodge Ram responded

Hi Bob and Teri, Thank you for your years of loyalty and trust in our dealership. We strive to provide all our customers with excellent automotive care. We value your business and look forward to many more years of serving you. Sincerely, Michael Jordan Service Manager

November 03, 2017

Thank you for great service My first Ram Truck and my first visit to this service department. Very professional staff. I talked to Gerardo and he walked me through it all and I a More

by superfly1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Placencia
Nov 16, 2017 -

Santa Maria Chrysler Jeep Dodge Ram responded

Hey superfly1! We hope you are enjoying your RAM truck and are glad the shuttle ride made you day just a bit easier. Thanks for being a valued customer. We look forward to serving you in the future! Sincerely, Michael Jordan Service Manager

October 26, 2017

Excellent Friendly Service! Since the moment I walked in, the sales rep (Erik Chavez) and finance manager (Daniel Chavez) were friendly, accommodating, took their time to make su More

by MZ Artistry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Chavez, Erick Chavez, Michael jordan, Mizael Garcia
Nov 16, 2017 -

Santa Maria Chrysler Jeep Dodge Ram responded

Hey MZ, We hope you're enjoying your new 2017 Jeep! Thank you for trusting our dealership with your automotive needs! We work very hard to ensure each and every customer that comes through our sales and service departments is taken care of. We endeavor to continue to maintain your trust for many more years to come. Sincerely, John Mathieson General Manager

October 26, 2017

Santa Maria Dodge Service Dept. is #1 We have always received 5 star service from Micheal Jordan and his service department. Their #1 in our book. Things are done right, timely, and we are More

by Cynthia Cabales or Jocelyn Cabales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Jordan
Nov 16, 2017 -

Santa Maria Chrysler Jeep Dodge Ram responded

Hi Cynthia, Jocelyn, Thank you for the great review. Your happiness and complete satisfaction is our number 1 goal. We're happy to hear you were pleased with our service. We look forward to serving your automotive needs in the near future! Sincerely, Michael Jordan Service Manager

October 26, 2017

Excellent in every respect Everyone that i have met at the dealership is very friendly and helpful. The Service manager is always there to help and explain the circumstance. I More

by lester65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lambert Wiggins and Michael Jordan
Nov 16, 2017 -

Santa Maria Chrysler Jeep Dodge Ram responded

Hi Lester65! Thanks for the great review. We're so glad you had a great experience at our dealership! We strive to provide friendly, knowledgable and timely service to all our customers. We look forward to serving you in the future! Sincerely, Michael Jordan Service Manager

October 25, 2017

Terrible customer service I took my 2000 Dodge Durango w/94k mi. in here for repair and I called once per week for five weeks trying to get a straight answer on what the vehicl More

by Person
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No name
October 25, 2017

Unbeatable Service Advisor Mr. Garcia was very knowledgeable and helpful. Takes care of his customers like familily and provides multiple options that can help c More

by Fambam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mizael A. Garcia
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