Santa Monica BMW

No pressure or hard sell tactics They helped me make the right choice and gave me a very good deal right choice and gave me a very good deal More

Suza and Cristal were amazing. Convenience was remarkable. Everything was superb. Very hapy with all. Convenience was remarkable. Everything was superb. Very hapy with all. More

It was a very good and professional experience. Chris is always clear and on the money with regard to my car and what it needed. Chris is always clear and on the money with regard to my car and what it needed. More

Cesar my service provider was amazing! I will continue to come back to BMW for my service and maintenance needs because of him. I will continue to come back to BMW for my service and maintenance needs because of him. More

came on emergency tire blow out near closing- they got the tire, fixed it even though near closing, and were nothing but great. Chris Myers made this scary experience calm and handled it for me. All the the tire, fixed it even though near closing, and were nothing but great. Chris Myers made this scary experience calm and handled it for me. All the employees I dealt with were very supportive. I really appreciate this place More

This is my first time at this service center and the service was fair at best. Nothing exceptional. When I told the technician there was an issue with message on the screen, he said I would have to sche service was fair at best. Nothing exceptional. When I told the technician there was an issue with message on the screen, he said I would have to schedule a separate time to come back and then when I picked up my car, the tire sensors still didn't work. More

This time around, BMW help me with a loaner when the rental I received was awful. The service center was much better than BMW National, who was awful. rental I received was awful. The service center was much better than BMW National, who was awful. More

Great service knowledgeable and no hassle survey needing 15 words not rated that well humph 15 words not rated that well humph More

Everything here is great, but really disappointed that customers have to pay for their rideshare ride after dropping off and picking up their cars. We are paying for luxury cars and luxury service, and th customers have to pay for their rideshare ride after dropping off and picking up their cars. We are paying for luxury cars and luxury service, and this doesn't cut it. More

Would like more communication from the service department. They were out of the office and didn’t return my call that day department. They were out of the office and didn’t return my call that day More