Santa Monica Buick GMC
Santa Monica, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 68 reviews
I had the best car buying experience at Santa Monica GMC. Victoria, my salesperson, was absolutely amazing—very helpful, never pushy, and she followed up on every single request I had. She made the proces Victoria, my salesperson, was absolutely amazing—very helpful, never pushy, and she followed up on every single request I had. She made the process smooth and stress-free from start to finish. Fernando, the sales manager, made negotiations incredibly easy with zero pressure, which I truly appreciated. And Adiss in finance was fantastic—he explained everything clearly and made the paperwork process simple and quick. What really stood out is that I never even had to step foot in the dealership. The entire purchase was completed over the phone, and they even delivered my Yukon directly to me. Hands down the easiest and most pleasant car-buying experience I’ve ever had. Thank you Victoria, Fernando, and Adiss—you guys are the best! Freddy More
My incredible experience began from the time I spoke with the General Manager Atto I was greeted warmly and he really listened to my needs. It just so happened that they had the exact vehicle I was looking f the General Manager Atto I was greeted warmly and he really listened to my needs. It just so happened that they had the exact vehicle I was looking for and invited me to the dealership to look at the vehicle and take a test drive. . When I arrived at the dealership I was met Victoria who was my salesperson and she was excellent and made the buying process easy and personable. Because of her expertise, care and suggestions I purchased the vehicle. Victoria is a great listener as well as an outstanding salesperson who I would highly recommend to anyone looking to purchase a GMC vehicle to go through Victoria. the wonderful experience continued with the Finance team of Addis and Fernando who carefully guided me through the finance portion of the purchase. Again, I would highly recommend Santa Monica GMC the experience was fantastic and the team were easy to work with. More
I had a great experience working with this Victoria. She was extremely patient with all of my questions and never rushed the process. What stood out most was how dedicated she was to finding every vehic She was extremely patient with all of my questions and never rushed the process. What stood out most was how dedicated she was to finding every vehicle option and requirement I asked for. She really took the time to understand what I needed and made sure I had all the information to make the right choice. Truly a professional and a pleasure to work with. Highly recommended! More
I had such an amazing experience with Victoria at Santa Monica GMC. She was one of the most responsive, transparent and honest sales people I’ve ever worked with. She did everything to ensure that I got t Monica GMC. She was one of the most responsive, transparent and honest sales people I’ve ever worked with. She did everything to ensure that I got the right Yukon at the right price with no hassle. I would highly recommend reaching out to her and helping you with your next purchase. More
Such a great experience at GMC in Santa Monica. Victoria, was so helpful on finding my husband's dream truck. She was able to not only get an amazing deal but her customer service was top tier! Hig Victoria, was so helpful on finding my husband's dream truck. She was able to not only get an amazing deal but her customer service was top tier! Highly recommend! More
Victoria and Caddy were amazing! I got my 1500 Sierra truck and I couldn’t be happier with the process! I got my 1500 Sierra truck and I couldn’t be happier with the process! More
Worst experience from start to finish. Only bright spot was Vroom. I walked in with my own financing. Worked out a price. Overnighted them a check for 45k. And they proceed to tell me i Only bright spot was Vroom. I walked in with my own financing. Worked out a price. Overnighted them a check for 45k. And they proceed to tell me i cant take possesion of Truck for 7-10 days. Till the Cashiers check from a Federal Credit Union clears. Not happy but i wait. 7 days later they deliver truck to my home and when it arrives its over heating. Have to have it towed back to their Service Dept. next morning. They keep it for 4 days and fix problem and re-deliver truck to my home. But forget to send me back the 2 fobs i sent with truck. After 3 phone calls and a week later i get my 2nd key fob. Then 2 days later i get a call that they want me to smog the vehicle in order to get it registered. I explain why wasnt this done while the truck sat at Dealership for all the time before i purchased it , plus all the time they had during the wait time of Cashiers check clearing, And during the 4 days of overheating repair. Never offering to send someone to pickup truck and take it to a near by smog shop by my work so as not to inconvenience me. So in all im the one that did the ground work to get this vehicle sold. In final thought i now have to go back to the worst Dealership experience i had about 20 yrs ago and apologies, and tell them i have now found the worst Dealership. So many people their not doing their job! More
Mr. Hunter was patient persistent and caring he took his time to explain everything. Grateful time to explain everything. Grateful More


