Santa Monica Buick GMC

Such a great experience at GMC in Santa Monica. Victoria, was so helpful on finding my husband's dream truck. She was able to not only get an amazing deal but her customer service was top tier! Hig Victoria, was so helpful on finding my husband's dream truck. She was able to not only get an amazing deal but her customer service was top tier! Highly recommend! More

Victoria and Caddy were amazing! I got my 1500 Sierra truck and I couldn’t be happier with the process! I got my 1500 Sierra truck and I couldn’t be happier with the process! More

Harout was very helpful and attended my needs with care and respect. Best dealership experience I ever had. and respect. Best dealership experience I ever had. More

Worst experience from start to finish. Only bright spot was Vroom. I walked in with my own financing. Worked out a price. Overnighted them a check for 45k. And they proceed to tell me i Only bright spot was Vroom. I walked in with my own financing. Worked out a price. Overnighted them a check for 45k. And they proceed to tell me i cant take possesion of Truck for 7-10 days. Till the Cashiers check from a Federal Credit Union clears. Not happy but i wait. 7 days later they deliver truck to my home and when it arrives its over heating. Have to have it towed back to their Service Dept. next morning. They keep it for 4 days and fix problem and re-deliver truck to my home. But forget to send me back the 2 fobs i sent with truck. After 3 phone calls and a week later i get my 2nd key fob. Then 2 days later i get a call that they want me to smog the vehicle in order to get it registered. I explain why wasnt this done while the truck sat at Dealership for all the time before i purchased it , plus all the time they had during the wait time of Cashiers check clearing, And during the 4 days of overheating repair. Never offering to send someone to pickup truck and take it to a near by smog shop by my work so as not to inconvenience me. So in all im the one that did the ground work to get this vehicle sold. In final thought i now have to go back to the worst Dealership experience i had about 20 yrs ago and apologies, and tell them i have now found the worst Dealership. So many people their not doing their job! More

Mr. Hunter was patient persistent and caring he took his time to explain everything. Grateful time to explain everything. Grateful More

Best buying experience ever! Victoria went above and beyond to make sure we are happy! Victoria went above and beyond to make sure we are happy! More

My name is Sevag I bought a new Vehicle from this dealership. Vroom was my salesman , he was unbelievably amazing ... Vroom was a truly reflection of the beauty of the vehicle but more importantly h dealership. Vroom was my salesman , he was unbelievably amazing ... Vroom was a truly reflection of the beauty of the vehicle but more importantly his explanation of the mechanism . VROOM is shining all the way , he changes your mood and makes you laugh all the time . He is overqualified for his position and definitely needs a higher position in the dealership ... I would love to see him as a branch Manager . His dress and his demeanor are extremely valuable information. He was patient , very knowledgeable and more important is his shining smile . 😊😊😊😊 you are so good at what you do that you can sell an elephant 🐘 More

Atto was very professional and efficient! He helped us trade in our 2023 GMC Acadia and made it super fast and easy. He even helped us get a better deal with their upcoming July 4th event. Th He helped us trade in our 2023 GMC Acadia and made it super fast and easy. He even helped us get a better deal with their upcoming July 4th event. Thank you!! More

Service department was the absolute worst. After Armando had my sierra duramax denail for a combination of 95 days, multiple false diagnosis's and multiple parts changed, the vehicle to this d After Armando had my sierra duramax denail for a combination of 95 days, multiple false diagnosis's and multiple parts changed, the vehicle to this day still has the same problem. I've reached out to management, Tony Plett, multiple times to discuss with no response. 0 for customer satisfaction. You can read my whole review on Santa Monica GMC page. You just can't ignore your customers! More

Best Dealership in LA hands down. We bought a beautiful car here, best service & pricing anywhere! Ask for vroom & Harout they where our salesmen and the sweetest people ever. Thank We bought a beautiful car here, best service & pricing anywhere! Ask for vroom & Harout they where our salesmen and the sweetest people ever. Thank you, Santa monica Buick/GMC More