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Santa Monica Ford Lincoln

Santa Monica, CA

3.8
140 Reviews

1230 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 140 reviews

May 01, 2025

This is worst dealer experiance in 40 years. I.paid for 2 each F350 trucks in Jamiary 2025. O jave not been able to use the vecholce as of today as im still pemdinganufactirer Certificates of Or More

by jlimtiaco
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jason Cook Sales Manager 0 stars
April 23, 2025

I leased a Mach E from this dealership back in Dec 2024. The sales person, Natalie Munoz, made me a decent deal for the vehicle that included an at home charger with installation included. At the time of More

by Mark R
Recommend Dealer
No
Employees Worked With
Tony Rehn
March 24, 2025

Excellent sales team. Sam Markovich is very knowledgeable and conscientious. Looking forward to a long term partnership. More

by jeffaallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Markovich, Corry Baum
March 18, 2025

My overall experience was not bad. However, I was disappointed that my vehicle was delivered without any gas, which was inconvenient. Additionally, I discovered that the rim of the fir More

by bhusalanup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
March 16, 2025

Requested an out the door price for a 16 year old used car. Took a 9400 dollar car to almost 13000. 1999 in non optional “options”. And 800 in finance charges on a cash deal ? Yeah never going to happe More

by Skipper
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Escobar
Mar 16, 2025 -

Santa Monica Ford Lincoln responded

Hello, my name is Jason Cook, and I am one of the managers here at Santa Monica Ford. I am very sorry to hear that you had such an experience with one of our team members. I would like to discuss more with you about your experience. Let me see how I can help. Feel free to reach out to me any time at the store 310 451-1588. I do apologize for any inconvenience, and I appreciate your time.

March 12, 2025

Santa Monica Ford Kept My Raptor for a Month, Ruined It, and Tried to Charge Me for Their Mistakes If you value your time, money, and vehicle, STAY FAR AWAY from Santa Monica Ford. They completely wrecke More

by JoshC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corry Baum
March 05, 2025

Very efficient and professional sales team. Respectful of our time and easy to deal with. More

by Rvenick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
February 19, 2025

Nick went above and beyond to make my buying experience a positive one — he even delivered the vehicle to me in Newport Beach! More

by kateladd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick
February 19, 2025

They lied to me about the service they were doing to my car. My car is waiting for a fix for the charging of the electric battery. I was told by two different people that it was the fix! Now my car motor More

by stevanhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t know what they were serving the car for , Corry Baum
February 18, 2025

Very professional salespeople (Nick) & management team. I would definitely shop here again based on my experience leasing a new Bronco Wildtrack. More

by digmydesigns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick - Benny - Scott (mgr?)
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