Santa Monica Ford Lincoln

Buying our leased car was a breeze. Everything was smoothly, efficiently and pleasantly executed. We love our 2019 Ford Fusion Energi…especially in these times with gas prices so high Everything was smoothly, efficiently and pleasantly executed. We love our 2019 Ford Fusion Energi…especially in these times with gas prices so high. I work 15 miles from my home. Charging at work and in the morning while I walk upon the beach…I fill up my car once every 3 months. Not bad for Los Angeles/Santa Monica. More

This dealership was great. Tom went out of his way to find me a Mach E even though they were out of inventory (and other Ford dealers just told me no). The whole buying exper Tom went out of his way to find me a Mach E even though they were out of inventory (and other Ford dealers just told me no). The whole buying experience was pleasant and efficient. More

I walked into many different dealerships looking to buy a new truck. But here, I didn't feel any pressure to buy, and they gave me their best price without back and forth negotiation. The salesperson was kin new truck. But here, I didn't feel any pressure to buy, and they gave me their best price without back and forth negotiation. The salesperson was kind and patient. I definitely would recommend this business. More

Rude, sexist, and all around a horrible experience. Do NOT buy a car from here. I have purchased several, and under the previous ownership, it was a great place. However, now it is all about deceit, Do NOT buy a car from here. I have purchased several, and under the previous ownership, it was a great place. However, now it is all about deceit, sarcasm, and they treat you as if you don't matter to them at all. More

We have bought our last two cars from SM Ford and have been very pleased with our experience. Kevin Reiter has been fantastic to work with and we appreciate his low key, non-aggressive style. been very pleased with our experience. Kevin Reiter has been fantastic to work with and we appreciate his low key, non-aggressive style. More

Had a great experience buying my Mach E. Kevin, the internet sales manager, was SO on top of things in terms of when my car would come in, the paperwork was painless and whenever I have any issues the internet sales manager, was SO on top of things in terms of when my car would come in, the paperwork was painless and whenever I have any issues they are easy to get a hold of and really responsive. Everything they said they'd do they delivered on. What more can you want than that. Oh, and yeah the car's amazing! More

I had a really wonderful experience with this dealership. I special ordered my Bronco online and Natalie was always helpful and informative with the status. I special ordered my Bronco online and Natalie was always helpful and informative with the status. More

Yes I was a customer Santa Monica Ford I'm not happy with the service department . Troy and gray is so Disrespectful. They mess my truck up worth and what talk now keep Hanging the phone up.Could someone ple the service department . Troy and gray is so Disrespectful. They mess my truck up worth and what talk now keep Hanging the phone up.Could someone please give you a number to call because they won't give me a number to call. I do have a lawyer working on the case and I'm new to California and we haven't made no money because I truck is our business so they ripped us off floor More

Friendly, efficient and made the process a pleasure. Kevin, the salesperson, was great in answering all my questions and getting the process to move smoothly. Love the financial department pleasure. Kevin, the salesperson, was great in answering all my questions and getting the process to move smoothly. Love the financial department and Simon. More

this is my first time ever buying a cargo van, after calling many dealers in SoCal, I finally decided to work with Santa Monica Ford Lincoln for their professionalism and dedication to customer service. calling many dealers in SoCal, I finally decided to work with Santa Monica Ford Lincoln for their professionalism and dedication to customer service. I talked to a number of sales persons in the process to buy my Ford Transit cargo AWD, they are all very professional and respectful; very knowledgeable about the vehicle models and features, answered all of my questions with precise information; It was a very smooth and pleasant process to work through all the options with the finance department and I was given a very fair and competitive offer on finance. The vehicle was delivered to me with no extra charge and with a full tank of gas. I highly recommend to talk to these guys for your next vehicle purchase More