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1,599 Reviews of Sarant Cadillac - Service Center
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May 07, 2019
Amazing service department. On Friday afternoon at 4:15 pm I ran over a spike in the road near my house. I immediately called Sarant service and reached Joe Mistretta. He told On Friday afternoon at 4:15 pm I ran over a spike in the road near my house. I immediately called Sarant service and reached Joe Mistretta. He told me to bring the car there right away; however, the mechanics had left for the day but they would get to it first thing Saturday. When I arrived Joe was waiting and had a loaner car ready for me. As promised the car was done on Saturday. Sarant’s service department, especially Joe Mistretta is outstanding. Thank you Joe!!! More
by TMCD603
Verified CustomerEmployees Worked With
May 06, 2019
Such a gentleman Joe Mistretta I had service done my Cadillac CT6, and I had Joe Mistretta as my service advisor. What a gentleman he is! Sarant is lucky to have him as a service r I had service done my Cadillac CT6, and I had Joe Mistretta as my service advisor. What a gentleman he is! Sarant is lucky to have him as a service representative. He is a pleasure to deal with. He makes you feel so welcome and comfortable that I would really like him to always be my service representative. More
by Clay
Employees Worked With
May 03, 2019
Outstanding service I needed the NYS inspection and required oil change on my 2017 XT5. I made the appointment at the last minute as I didn’t realize my inspection was I needed the NYS inspection and required oil change on my 2017 XT5. I made the appointment at the last minute as I didn’t realize my inspection was due- in spite of two notices from DMV!! I was immediately greeted by Joe Mistretta, my Service Advisor who told me to grab a cup of coffee and they would begin working on my car right away. In no time at all I was advised that work on my car was done and I was on my way! Great service! More
by TMCD603
Employees Worked With
May 02, 2019
ioil change and New York inspection Excellent services and very friendly staff, every time I call the dealer for services they always try to acomódate me as i need and sales department h Excellent services and very friendly staff, every time I call the dealer for services they always try to acomódate me as i need and sales department have excellent costumer services thanks for everything More
by fabioventura1029
May 01, 2019
General I've been a customer of Sarant for some four or more cars. They are and remain the ultimate in Cadillac dealerships. On every level, sales, service, e I've been a customer of Sarant for some four or more cars. They are and remain the ultimate in Cadillac dealerships. On every level, sales, service, excellence throughout. More
by vgiaime
April 29, 2019
First Servce Went for the first required service. On time and excellent friendly service was provided !!! Maurice greeted me and made sure I had everything I need Went for the first required service. On time and excellent friendly service was provided !!! Maurice greeted me and made sure I had everything I needed More
by ESS07CHOPS
Employees Worked With
Maurice Pereira
April 23, 2019
after service housekeeping Service was efficient however car interior was not vacuumed out as other Cadillac dealers do after car service Was very disappointed that it wasn't do Service was efficient however car interior was not vacuumed out as other Cadillac dealers do after car service Was very disappointed that it wasn't done More
by LUNATIC1
Employees Worked With
Maurice Pereira
April 22, 2019
No muss no fuss, tire rotation and oil change Brought the car in first thing in the morning for oil change and tire rotation. Had a cup of coffee and was out by 8:30am. Brought the car in first thing in the morning for oil change and tire rotation. Had a cup of coffee and was out by 8:30am. More
by masarna
Employees Worked With
April 18, 2019
Excellent service Excellent and very courteous service department. Maurice went out of his way to make sure I was well taken care of. I highly recommend the Sarant serv Excellent and very courteous service department. Maurice went out of his way to make sure I was well taken care of. I highly recommend the Sarant service dept. More
by ALPHACHIRO5
Employees Worked With
Maurice Pereira
April 15, 2019
Fast friendly service Made an appointment in advance for an oil change. My vehicle was taken in quickly, the service was performed while I waited. I was back on the road qu Made an appointment in advance for an oil change. My vehicle was taken in quickly, the service was performed while I waited. I was back on the road quickly More
by CRAYIND
Employees Worked With
