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Sarasota Toyota
Sarasota, FL
76 Reviews
We've dedicated ourselves to offering the best Toyota has to offer by following the principles on which the our dealership was founded back in 1996.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 76 reviews
April 11, 2021
Had a wonderful experience at Toyota South in Sarasota,Fl.Our salesman,Marc Kassel got us in new Toyota Crolla.I was doubtful that it would happen.I have had unpleasant experiences at other deale Sarasota,Fl.Our salesman,Marc Kassel got us in new Toyota Crolla.I was doubtful that it would happen.I have had unpleasant experiences at other dealerships.Marc made it happen. I’m so grateful —Janet And Christine More
by Janetwoodandkiki
Employees Worked With
Marc Kassel
April 09, 2021
Management in ALL departments incompetent & will deviate from providing resolutions when complaints are addressed that would cost them money to repair something on their end. You will NEVER get the same pe from providing resolutions when complaints are addressed that would cost them money to repair something on their end. You will NEVER get the same person to help you with your complaint even when they tell you what days they'll be there next to follow up and GM will NEVER be "available" when told to visit him in person regarding your unsatisfaction of vehicle purchase and experience. Sales will bring you a sales associate from another department to pass off, delaying the process requiring you to re-address your initial complaint from the beginning. 0 followup, 0 customer service, 0 service repair experience (your vehicle will go in and get something completely opposite done to it or not touched at all providing you with no detailed paperwork and in worse condition). Underlining issues with vehicle are not disclosed at time of sale and once keys are in your hand they tell you "you got an amazing deal" expecting you fix on your own even when multiple associates say they will fix it and make it right. Save your time and the headache, Go elsewhere. Only good experience was our sales advisor, yet she has not been on the floor since we told management about our vehicle safety complaints. More
by Elise
Employees Worked With
Anna F (Sales), Colin (MGR), Daniel (Finance) Sam Ari (MGR), Anthony Sims (Service MGR), Amanda L (Service Adv.), Jimmy (Assoc.), Nick Wadell (GM)
March 25, 2021
Safe your time and money this Toyota dealership is the worst I’ve ever seen 0 customer service and 0 honesty conclusion scammers. Not recommended worst I’ve ever seen 0 customer service and 0 honesty conclusion scammers. Not recommended More
by Jean
Employees Worked With
February 27, 2021
Advertised price was THOUSANDS below what they actually tried to sell the car for. They cited several charges including $1199 for their average cost for reconditioning the vehicle, which was used. It was tried to sell the car for. They cited several charges including $1199 for their average cost for reconditioning the vehicle, which was used. It was extremely clean, but would have needed tires in the very near future. Once they added all their fees the cost was $4000 over the advertised price on Cars.com and similar platforms. Total bait and switch practice. I did not buy from them, and I can't imagine I ever would. There are plenty of dealers out there who treat customers better. Go to one of them. More
by dcbrey
Employees Worked With
Joseph Merizalde
February 05, 2021
BUYER BEWARE!Contract price was $3000 above advertised BUYER BEWARE! Contract price was $3000 above advertised price Unfortunately I didn't notice until the next day Management said they could only r BUYER BEWARE! Contract price was $3000 above advertised price Unfortunately I didn't notice until the next day Management said they could only return $500 and paid for gap insurance Approximately 1/2 of amount Overcharged Read all contracts line for line More
by N.nichols
Employees Worked With
Blake Crimson, Trevor was salesperson
