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Sarat Ford Lincoln
Agawam, MA
120 Reviews
There are numerous reasons why drivers choose Sarat Ford Lincoln. Proudly serving Agawam, Springfield, Chicopee and Westfield, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.
Founded in 1929 by John S. Sarat Sr., Sarat Ford Lincoln - a distinction merited by their commitment to obtaining the highest level of customer satisfaction. The staff at Sarat Ford Lincoln believes that a professional business relationship and concern for the needs and expectations of the customer are key to their continued success.
Today, John "Jack" Sarat, Jr. and his sons Jeff, Chris, and Scott carry on the Sarat Family tradition together with the entire Sarat Ford Lincoln Team. Their full service dealership offers quality products, quality service and convenient service hours.
Sarat Ford Lincoln offers a variety of New and Pre-owned vehicles. Plans to expand Sarat's service department were realized in 1989, when a new dealership was built across the street. The original building was converted into a state of the art body shop facility. The new building has an impressive 24 bay service center that today houses a $1,000,000 parts inventory featuring many varieties of other specialty manufactures.
Sarat Ford Lincoln is a Fast Lube dealership - providing 29 minute lube, oil and filter changes without an appointment, for added convenience, the service center is open until 8 PM Monday through Thursday, 5 PM on Fridays and 8 AM - 4 PM on Saturdays.
On behalf of everyone at Sarat Ford Lincoln, we would like to thank you for visiting our web site. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
Sarat Ford Lincoln truly has every one of your automotive needs covered. The only question left now is how we can best serve you. To take advantage of any one (or more) of our services, be sure to contact us today. Or, stop by and see us in person at 245 Springfield Street Agawam, Massachusetts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 120 reviews
June 10, 2025
John Cassidy the salesman was excellent. Finance manager Steve was excellent.All were very friendly and helpful Finance manager Steve was excellent.All were very friendly and helpful More
by Dennis
Employees Worked With
Other Employees :
Brian Foley---Sales manager---excellent
June 02, 2025
I recently purchased a Ford F350 from Kevin. What a fantastic job! The sale went very smoothly. My overall experience was excellent, and I can see myself and my family being repeat customers. Th What a fantastic job! The sale went very smoothly. My overall experience was excellent, and I can see myself and my family being repeat customers. Thank you, Sarat. More
by gauliniii
Employees Worked With
March 07, 2025
Thank you for your assistance solving our dilemma and purchasing a 2024 Lincoln Corsair. We are very pleased with the process and the new vehicle. purchasing a 2024 Lincoln Corsair. We are very pleased with the process and the new vehicle. More
by 33_cline.eulogy
February 03, 2025
Our experience with Sarat Ford/Lincoln has always been great, that's why we are a repeat customer. After we test drove the Explorer we decided it fit our needs. The whole process went very smoothly. We great, that's why we are a repeat customer. After we test drove the Explorer we decided it fit our needs. The whole process went very smoothly. We are extremely happy with our purchase. Thank you again Sarat for a pleasurable experience again. More
by patking1013
January 19, 2025
Put deposit on a truck only for them to raise raise the price 6k. Worse than horse traders! No morals or ethics and I'd never recommend anyone do business with these crooks price 6k. Worse than horse traders! No morals or ethics and I'd never recommend anyone do business with these crooks More
by asrathburn69
Employees Worked With
January 15, 2025
I put a deposit on a truck that was listed online. The dealer arbitrarily raised the price by 6k and expected me to still purchase it. I immediately got my deposit back and I will never do business w The dealer arbitrarily raised the price by 6k and expected me to still purchase it. I immediately got my deposit back and I will never do business with them or advise anyone else to...unless you like getting ripped off!! More
by asrathburn69
Employees Worked With
January 05, 2025
John Day is an exemplary sales professional. He made the purchase of my vehicle a very positive experience. My interactions with John felt very natural. I was treated respectfully throughout th He made the purchase of my vehicle a very positive experience. My interactions with John felt very natural. I was treated respectfully throughout the process and wasn't rushed, pressured or hurried along in my purchase. Instead, John was extremely cordial, calm and patient to explain the vehicle to me and answer all my questions. I most certainly understand why Sarat Ford has an excellent long-standing reputation and repeat buyers. I will be back when in the market for a new/used vehicle. More
by rogerweger
Employees Worked With
November 30, 2024
I am very pleased and excited with my new Bronco Sport. I was met with very professional salesmen who ensured that my experience was positive and was made to feel confident with my purchase. The Bronco is I was met with very professional salesmen who ensured that my experience was positive and was made to feel confident with my purchase. The Bronco is beautiful and I’m very happy. Thank you Sarat Ford, Aaron and Nick! More
by Gardensbykoko56
November 29, 2024
It has always been a great experience to buy my vehicles from Sarat Ford. Always end up in getting the vehicle I want and at an affordable price. I wouldn't go to another dealership. They are the best!!!! from Sarat Ford. Always end up in getting the vehicle I want and at an affordable price. I wouldn't go to another dealership. They are the best!!!! More
by ariesgirl58
Employees Worked With
