
Saratoga Honda
Saratoga Springs, NY
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275 Reviews of Saratoga Honda
Scammer dealership when it comes to used cars.. I decided to do business with Saratoga Honda after reading all the great reviews. I Purchased a used car with only 50k. The day after I took it home t I decided to do business with Saratoga Honda after reading all the great reviews. I Purchased a used car with only 50k. The day after I took it home the transmission made a horrible grinding noise on startup. I expressed my concerns and at first they were very helpful until I brought the car in. They wasted my time with visits where they did nothing to remedy the problem because they didn't know how to. Instead of them taking it to Mitsubishi to have it fixed they put it back on me. The best part is they refused to cover it under the Lemon law and it is now currently in the hands of my attorney and I have had no car to drive for 6 months because you guessed it, the transmission has now failed. This was the concern I expressed to the dealer when the issue first occurred. To make this even better, I have documented service records from when the dealership owned the car in which they even stated that the transmission had shifting issues so they sent it to Mitsubishi once already!. DO NOT BUY FROM THESE SCAMMING IDIOTS. More
Well worth the trip to Saratoga I live about 40 minutes away and chose to do business with Saratoga Honda a little over a year ago based on all the positive reviews I found online. P I live about 40 minutes away and chose to do business with Saratoga Honda a little over a year ago based on all the positive reviews I found online. Purchasing my current Civic was smooth and painless (well, as painless as going from a fully paid for car to a financed one can be) - had I wanted to, I could have finalized the deal and driven the car home on the first day. What's even more important is my experience with their service department - often a deal-breaker for dealerships. I've been in three times for routine work, and everything has been smooth and quick. I've never been there for more than an hour, and I've never had a problem with any of the work they've done... I can't say that about most of the other facilities that have worked on my cars over the years. Bottom line for me - I recommend Saratoga Honda enthusiastically and will continue to make the drive up there for the excellent service they provide. More
Very Pleased Had an issue with the brakes on my 2011 crv which I purchased a year ago .At first I was told that the problem was not covered under warranty.After s Had an issue with the brakes on my 2011 crv which I purchased a year ago .At first I was told that the problem was not covered under warranty.After speaking with the General sales Manager,Dan Furman, he was more than helpful and offered to defray some of the cost of the repair He was very professional and courteous as was the lady at the service desk, Heather.Over all 5 stars.John More
Very positive experience Was forced to purchase a new car quickly after totaling my old one. Lindsay was very patient and helpful during this stressful situation. I am happy w Was forced to purchase a new car quickly after totaling my old one. Lindsay was very patient and helpful during this stressful situation. I am happy with my new Civic, and definitely recommend this dealership. More
Had Confirmed Appointment and NO vehicle! A representatiive of the dealership called on Friday to confirm our appointment to see a specific vehicle. After a three and half hour drive, one way A representatiive of the dealership called on Friday to confirm our appointment to see a specific vehicle. After a three and half hour drive, one way, we arrived to find there was NO vehicle. More importantly, the vehicle was likely not on the lot when the representative called to confirm our appointment to see it. In addition, the salesman, Bill, that we had an appointment with never ended up helping us. He was too busy with other customers, despite our scheduled appointment. The salesman that got 'stuck' with us, Mike, did try to get us in another car and was polite, friendly, and knowledgeable. However, the bottom line, he couldn't offer the same deal on another vehicle on the lot that was the same make, model, and year, to make the situation 'right'. This experience makes us think we need to look at another auto manufacturer other than Honda--very, very disappointed. . More
Outstanding Experience As used car buyers, we have sometimes been made to feel at other dealerships like we are second-rate customers. At Saratoga Honda, we felt like we wer As used car buyers, we have sometimes been made to feel at other dealerships like we are second-rate customers. At Saratoga Honda, we felt like we were just as important to them as any new car buyer. Our salesperson, Marat, took the time we needed and went out of his way to make things work for us, even going to our previous lender to retrieve a copy of the lien release from our trade-in. The business manager, Brie, got us an even better finance rate than we had obtained from our credit union. We are very pleased, and will be back. More
Great deal on used Honda Odyssey This was our first Honda, and our first purchase from Saratoga Honda and Dan Lanoir. Got a used 2010 Odyssey EX-L. Not only did we get a great price This was our first Honda, and our first purchase from Saratoga Honda and Dan Lanoir. Got a used 2010 Odyssey EX-L. Not only did we get a great price, but the car was detailed beautifully. Kevin Collins arranged for financing that beat our credit union (hard to do). Given our great experience so far, we'd even consider using Saratoga Honda for servicing (normally we avoid dealerships). Would definitely recommend, and will definitely go back in the future! More
New Honda Fit We just bought our seventh Honda from Lindsay Karlin and as always, service, value and accomodations were exemplary! We keep coming back for a reason We just bought our seventh Honda from Lindsay Karlin and as always, service, value and accomodations were exemplary! We keep coming back for a reason because we trust them to always deal honestly More
Great car buying experience I purchased a Honda CRV last week at Saratoga Honda, it was a very pleasant experience and I walked away feeling very pleased with the service. Bill I purchased a Honda CRV last week at Saratoga Honda, it was a very pleasant experience and I walked away feeling very pleased with the service. Bill Arpey is a great guy and Every step of the purchase was efficient and organized. Vehicle was ready on time, paperwork was quick and I love my car. Nice job Bill and Saratoga Honda!! More
overall great place to do buisness with I recently purchased a 2014 Honda civic oliver in the sales department at Saratoga Honda did a great job putting together everything that needed to be I recently purchased a 2014 Honda civic oliver in the sales department at Saratoga Honda did a great job putting together everything that needed to be done to finalize my purchase and was very flexible with my schedule of picking up my new vehicle and they also gave a fair price for my trade in More