Saratoga Honda

This is a great place for women who love to be bullied by male salesman. Ask for frat boy Ethan or his sales manager who has obviously taught him everything he knows. ANY dealership can order a car for you a male salesman. Ask for frat boy Ethan or his sales manager who has obviously taught him everything he knows. ANY dealership can order a car for you and complete the sale by phone but these guys, in person, will reward you with sarcasm and unprofessionalism that can only be appreciated in person. RESPONSE TO DEALER COMMENT: Then please allow me to elaborate. Lauren made it clear during phone communications that she wanted to further discuss the value of her trade. When I mentioned this to Ethan his attitude changed immediately. Not once, past that point, was he polite or respectful. Our request of an additional $2000 was based on Kelly blue book value for trades which Ethan said you don’t use yet you had sent my daughter a link to Kelly blue book. When we pointed this out to Ethan he then said they DID submit it to Kelly blue book but “even they didn’t want it”. Professional? When I questioned the method used to determine the trade value the sales manager said they had to consider how it drove and if there were issues. No one drove the trade vehicle. My daughter was also not made aware that her $500 phone deposit secured the sale and made it no longer negotiable. Why was this not mentioned? She was only told it was refundable. Ethan communicated with me with snide remarks and sarcasm while standing over me and behind me. Remarks such as “she could have told me that 2 months ago”. He had a quick, rude remark for every point I made. YOU LOST THE SALE MAINLY BECAUSE OF YOUR ATTITUDES! These car salesmen were offended that I called them out on their customer service and now they’re going to play the victim in response to my review. IF SH THINKS THIS IS GOOD CUSTOMER SERVICE THEN PEOPLE NEED TO SHOP ELSEWHERE. Advice from others has been to shop Keehler or Mohawk. We plan to do that. Does corporate see your reviews? If not, would the person who responded to my review please post a link to corporate customer complaints? Thanks. Sincerely, VALERIE BRACE, MOTHER! I see your bullying continues by posting my daughter’s full name. Nice! Want further proof of their bullying? Read the responses to the many negative reviews they’ve received in the past 7 months! Sharing a customer’s credit score? Wow! More

Saratoga Honda decides to pull out of the purchase deal after I placed a $500 deposit and provided all the necessary documents for a 2021 Honda CRV EX. Why? Ryan, the general manager, stated the vehicle I after I placed a $500 deposit and provided all the necessary documents for a 2021 Honda CRV EX. Why? Ryan, the general manager, stated the vehicle I purchased is not coming in and Honda will not fulfill the order. Next day, I called my salesman, David, and came to learn that the vehicle will be sold to someone locally. Since I don't live in the immediate area, the dealership would not be able to make money off of me on possible servicing and future purchases. I am appalled at the way Saratoga Honda handles their business and blatantly lies to the customers on the phone. If you do not want to sell me the vehicle, just be honest. Bad taste in my mouth with this dealership... More

My experience with Saratoga Honda was remarkably pleasant,easy,efficient,helpful and,much to my surprise,fun! This was all thanks to Korynn Raymond who helped me through the buying process with exp pleasant,easy,efficient,helpful and,much to my surprise,fun! This was all thanks to Korynn Raymond who helped me through the buying process with expertise,extreme kindness and pleasantness ,good humor,patience and admirable communication skills.Korynn made an experience that I somewhat dreaded,actually delightful and so very smooth.Her knowledge,efficiency and directness are noteworthy.My “ excellent” rating of the dealership is primarily thanks to Korynn. I should add that everyone that I met and dealt with was very pleasant and helpful too. Korynn ,however,deserves more than five stars! More

This place is the worse. Don’t buy from here More

This is my first Honda ever. Was always a Toyota person for life. Not anymore! Thanks chase for bringing me to the Honda side!! I’m very happy for life. Not anymore! Thanks chase for bringing me to the Honda side!! I’m very happy More

Thank you so much to Saratoga Honda for getting me into my new civic! The new body style is beautiful and chase was very helpful my new civic! The new body style is beautiful and chase was very helpful More

Ethan and Lisa made our purchase smooth and enjoyable, all of our questions were answered, it was a pleasure doing business with them. Thank you! all of our questions were answered, it was a pleasure doing business with them. Thank you! More

Ethan and Lisa both made car purchase smooth and personalized personalized More

My husband and I went to Saratoga Honda looking for a pre-owned vehicle. We met salesman Ethan K and explained what we were looking for. Ethan was able to find us the vehicle we were seeking and the pr pre-owned vehicle. We met salesman Ethan K and explained what we were looking for. Ethan was able to find us the vehicle we were seeking and the process went very smoothly. Thank you Ethan for your assistance. More

worst experience ever..Made appointment to go test drive an Odyssey, they sold it and didnt bother telling me so i wasted a trip down there. Decided to give them a second chance..Made another appointment to an Odyssey, they sold it and didnt bother telling me so i wasted a trip down there. Decided to give them a second chance..Made another appointment to test drive another Odyssey that was listed on their website for sale for $10,000..When i got down there they told me they had decided to send it to auction and wouldn't sell it to me. They tried to bait and switch me to another Odyssey that carfax said had been in a n accident in 2008..I asked what the accident was and the sales guy said" oh, it doesn't tell us that, but it is nothing to worry about"..I got up and walked out, no one cared at all..STAY AWAY. SHADY SHADY PEOPLE. More