Sauers GMC

The staff and service i received was great including a driver sent to pick me up so I could pick up the suv I purchased. One complaint I have was GAP insurance was added to my contract without discussing driver sent to pick me up so I could pick up the suv I purchased. One complaint I have was GAP insurance was added to my contract without discussing it with me asking me if I wanted it. While it is good insurance the point is it was added to my purchase without discussion. Hence 3 stars. More

Nice people. Great deal. (Used) car is everything I expected. Would highly recommend to others. Great deal. (Used) car is everything I expected. Would highly recommend to others. More

This is my 2nd purchase from them, friendly Sincere, and most affordable, like family. My 1st one was a Pontiac Grand AM. I was a lot past my warranty and had a problem with my engine, and Kim Sauer took most affordable, like family. My 1st one was a Pontiac Grand AM. I was a lot past my warranty and had a problem with my engine, and Kim Sauer took care of it at no charge. That won't happen any where else, I got 10 years of great service from my Pontiac, 265 000 miles on it and ran terrific. I had a paint job on it and a couple high school kids bought it from me. I saw it around LaPorte for years later. My 2nd was on 7-23-2024 We purchased a 2025 Buick GX this week from Sauers and it's like talking to friends that I have known forever. No kidding very nice folks to deal with. They don't add on the extra fees that all the other dealers add on that can be as much as $2,500.00 all the dealers in NW Indiana do it except Sauers. Go visit them, and they will do their best to put you into a great car, and they service department is a great staff of trained technicians that will keep it running for years to come. Give them a visit. You won't regret it. More

Thank you Ken and Kim for the quick help in getting a vehicle so that I can continue to help the residents of Center Township. We truly appreciate the quick, fast and great service that you provided in vehicle so that I can continue to help the residents of Center Township. We truly appreciate the quick, fast and great service that you provided in our purchase. More

The staff at Saurers is the best. Quick and smooth transaction. Highly recommend you check them out. Quick and smooth transaction. Highly recommend you check them out. More

Sauers was a fairly good dealership. I flew up to Indiana from out of state, they sent a really nice driver to pick me up, and then dropped me off at the dealership. As someone who has v I flew up to Indiana from out of state, they sent a really nice driver to pick me up, and then dropped me off at the dealership. As someone who has very little experience with snow, I loved it. I enjoyed driving in the snow and seeing it. The 2021 GMC Sierra 1500 I bought was in decent condition and while they would not come down the price for the heavy rust on the undercarriage for being a low mileage truck, I could understand. What I did not appreciate (and this is my fault) is that they left me with 1/10 tank of Def (mind you I had an 800-mile drive home), the check engine light came on immediately once I got on the road, and there was an awful rattle noise (that still exist) in the front driver dash that only appears once you get above 50MPH. Now, I know this dealership has driven the truck above 50MPH, so I know that it was known. I figured, with a 12-month bumper to bumper warranty, that would be covered.... I was wrong. So, I learned that if there is ANY issue with the truck, get it IN WRITING that it can be fixed at no cost as a local GM certified dealership before driving off the lot. I will give a shout out to my sales rep George. Super professional, nice, and very personable. I am just disappointed in the dealership as a whole to not at least make me aware that 1. these issues were not discussed prior to signage and 2. they did not fill of the def exhaust tank on a $50,000 vehicle. More

If you are looking to purchase a new or used vehicle or even have your vehicle serviced, I would recommend Sauers Buick GMC in La Porte Indiana. even have your vehicle serviced, I would recommend Sauers Buick GMC in La Porte Indiana. More

Sales staff were all very professional and great to work with. Ken, George & Robert - we appreciate you all working to make our buying experience a great one. with. Ken, George & Robert - we appreciate you all working to make our buying experience a great one. More

I took my 2021 GMC Terrain in for an oil change & tire rotation. My bill was $111.76 after a $5 off coupon. I had dropped off my vehicle before they opened. Right away I received a phone call asking if I rotation. My bill was $111.76 after a $5 off coupon. I had dropped off my vehicle before they opened. Right away I received a phone call asking if I wanted them to service my fuel injectors, engine & cabin air filters. I declined. When my vehicle was done, I paid over the phone. After doing so I went on my GMC app to make sure the oil life was reset & it was. But to my surprise my low tire I had when I dropped it off was still the same. Which means they didn't check any of the tire pressures! That is part of a tire rotation. Did they even rotate my tires? I called them back regarding this. They did then fill my tires - over inflating every one of them! That same day I rec'd coupons in the mail for my vehicle. I could have gotten 10% off which would have been $11.60 off. I had called asking if they would honor the coupon & they said no. This is very poor customer service. Why weren't those coupons attached to my account? They were for my vehicle. The worst part is my sister went to Bosak Chevrolet in Michigan City for an oil change & tire rotation on her Suburban which cost $94.95. She has 8 quart of oil - mine is only 6 quarts. So, if I went to Bosak it would have been $84.45 for the same service. And that is before any coupons. And Bosak takes competitor coupons. I really got ripped off! My family bought 2 brand new cars within 1-1/2 months & then came back 4 months later & bought another car. We always came back to the dealership for all oil changes. I have to say that is going to change now. More

I had purchased a new truck on September 1st. My salesman was supposed to deliver it to me later that day, but he had sent me a text instead and said that he got busy with other customers. He was My salesman was supposed to deliver it to me later that day, but he had sent me a text instead and said that he got busy with other customers. He was great until he got my money. That was 3 months ago and I am still waiting on my owners manual so that we can read about how to set the cruise, radio functions, remote starting etc in order to drive this new truck. My free Sirusxm 90 day period has now expired, and we have yet to even use it as we have no idea how to. I have continued to ask for all of my paperwork from this new truck purchase. It still sits in our driveway. I have called, stopped out there, and emailed this Jim Wright numerous times now More