
Sauers GMC
La Porte, IN
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I experienced excellent communication throughout the purchasing process. I am extremely happy with my purchase and the customer service provided by Jim Wright and Roger Moffat. Thank you! purchasing process. I am extremely happy with my purchase and the customer service provided by Jim Wright and Roger Moffat. Thank you! More
I took my Acadia in for an oil change and tire rotation, when I got it home and in the garage there was a lot of oil drips on the floor. Please take the time to clean the oil from the area of the oil filter when I got it home and in the garage there was a lot of oil drips on the floor. Please take the time to clean the oil from the area of the oil filter and drain. Nothing worse then having oil on the floor when the car is out and slipping and falling. My knee is causing great pain from this situation. More
Had the suv I was looking for. Called them. They had it cleaned up and ready. Got me through the paperwork quickly and walked me through the setup of the car. Excellent service and very friendly staff. cleaned up and ready. Got me through the paperwork quickly and walked me through the setup of the car. Excellent service and very friendly staff. More
No communication, no updates. This place had my auto over one week and never contacted me that they were awaiting parts. Took my vehicle to a real mechanic. over one week and never contacted me that they were awaiting parts. Took my vehicle to a real mechanic. More
Purchased my 2nd vehicle from Sauers, and the main reason is the service and attention given me by everyone there after the first one. When folks do things right, I go back. Derek did a great job getting eve is the service and attention given me by everyone there after the first one. When folks do things right, I go back. Derek did a great job getting everything done in a timely and professional manner same as the first sale. Zero complaints, lots of attaboys. More
Just purchased my 1st vehicle from Sauer's. A 2021 Sierra AT4. I initially started my inquiry online and was responded to by Derek. The truck was still in transit. My experience was 1st rate. Derek got me al AT4. I initially started my inquiry online and was responded to by Derek. The truck was still in transit. My experience was 1st rate. Derek got me all the info on the vehicle and we were able to make the deal happen. The truck was due for delivery on July 8th. My wife is giving birth to our second child on that day. Derek and the team worked on getting my truck delivered on July 3rd! We picked up the truck on Saturday and couldn't be happier! Kim, Derek and Roger were great! They both were interactive with my 3 year old and made this such a pleasant experience. You have earned a customer for life. I have bought vehicles from other dealers in the area and by far your team outperformed them! Congratulations on building a strong team at Sauers. Until we meet again. More
Jim and Roger at Sauers took great care of my wife and I. Very easy, straightforward process and we were in and out of the dealership in no time! Thank you! Very easy, straightforward process and we were in and out of the dealership in no time! Thank you! More
Excellent communication and the vehicle was exactly as described. It was the most professionally handled transaction that I have ever experienced. I highly recommend Sauers Buick GMC ...... a big thanks t described. It was the most professionally handled transaction that I have ever experienced. I highly recommend Sauers Buick GMC ...... a big thanks to all the dealership personnel. More