Sawgrass Ford

This bad review for the Sawgrass Ford is mostly due to the fact that my girlfriend's car had to be taken in on three separate occasions just to have repairs done after an accident. A fourth is also neces the fact that my girlfriend's car had to be taken in on three separate occasions just to have repairs done after an accident. A fourth is also necessary now because they somehow caused the A/C to be stuck in Defrost mode. Let's see, customer service is a 1. Before she dropper her car for the second time they were supposed to call her and let her know about a newly ordered bumper and some paperwork. It took a week and a half - twice - and even then it was she that had to call Sawgrass Ford for an update. Quality or work is a 1 as stated above. Friendliness gets a 2 because of how she was treated. They feigned they're good nature and tried to dupe her because she is a woman (after the first set of "repairs") and now that we have been complaining about these "repairs" we get sarcastic remarks such as "sorry our goodwill repair is not to satisfaction." If that doesn't scream sarcasm then I don't know what will. Overall Experience is a 1 for everything stated above and Price is N/A because it was through the person at fault from the accident (not her fault either). So no I would not recommend anyone to ever go to Sawgrass Ford and we will never go back! More

This place is a typical dealer rip off.Went for service and told them let me know if there will be any charges for any of the work that I thought would be under warrenty.After they said there would be noth and told them let me know if there will be any charges for any of the work that I thought would be under warrenty.After they said there would be nothing covered they told me there would be a 100.00 charge for looking at my car.They never told me there would be a charge to look.Dont go here!There custamer service is terrible. More

Sawgrass ford is first class in sales and service, and yes! I purchase a new 2012 ford focus SEL. This vehicle was services three time at saw grass ford GREAT SERVICE. yes! I purchase a new 2012 ford focus SEL. This vehicle was services three time at saw grass ford GREAT SERVICE. More