Scenic Chevrolet GMC
Mt Airy, NC
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Was traveling through the area to Pennsylvania from my home in North Myrtle Beach SC and had a failure of the braking system on my 2020 GMC truck. I called into the dealership at 4:00 PM and spoke with M home in North Myrtle Beach SC and had a failure of the braking system on my 2020 GMC truck. I called into the dealership at 4:00 PM and spoke with Mark Vogler in the service department. He assisted me in getting the tow set up through GM Roadside Assistance. Due to the Covid issue he was not sure about the toe truck driver allowing me to ride and offered to send someone to pick me up. The driver agreed to allow me to ride with him. The issue with my vehicle was due i a recall from GM. I had to stay in town overnight for the repairs to be made. The following morning they sent someone to the hotel to pick me up. I needed a oil change and asked Mark if he could handle this and he said no problem. Unfortunately the plastic drain broke and they didn’t have one in stock. Not to be outdone they removed one from a New truck on the lot in order to get me going. These guys were professional and went above and beyond to help me get back on the road. Thanks to Mark and his team for making a bad situation go as smoothly as possible. More
Great buying experience. Purchased a 2018 Buick enclave. Absolutely love it. Shirley Jones and Keith Easter where great to do business with. Went back and purchased a 2019 Purchased a 2018 Buick enclave. Absolutely love it. Shirley Jones and Keith Easter where great to do business with. Went back and purchased a 2019 Silverado. They where able to locate what I wanted and was able to get it for me. Highly recommend. More
Service department is always available when I need them I wouldn't think of going anywhere else. I'm always treated with respect and Oakie always goes the extra mile. Thanks for being there when needed. Jo I wouldn't think of going anywhere else. I'm always treated with respect and Oakie always goes the extra mile. Thanks for being there when needed. John More
Great Salesman! We worked with Jeremy Wilson. He worked hard to find the perfect truck for us. He pulled on from the back lot that was just what we wanted! We worked with Jeremy Wilson. He worked hard to find the perfect truck for us. He pulled on from the back lot that was just what we wanted! More
Great Experience! Jeremy went beyond our expectations to help us find the car that met our needs and our budget. Everyone we worked with was super friendly,patient and Jeremy went beyond our expectations to help us find the car that met our needs and our budget. Everyone we worked with was super friendly,patient and not pushy. Would definitely be willing to give them our business again and highly recommend them to others. More
Could'nt be happier I honestly couldn't be happier with the service I was provided, I was looking to buy my first care with low payments and low price, I pay under 300 a I honestly couldn't be happier with the service I was provided, I was looking to buy my first care with low payments and low price, I pay under 300 a month as a new buyer with no credit, and they really worked with me! I have been the talk of work thanks to Kenny Vaughn. The next day one of my coworkers went down and bought a car from him too! More
Nice car, Nice dealership Ask for Jeremy Wilson if you're looking for a car at the Collins dealership. He knows something about almost every car on the sales lot. The thing I Ask for Jeremy Wilson if you're looking for a car at the Collins dealership. He knows something about almost every car on the sales lot. The thing I liked most about Jeremy was that I felt no pressure to make a purchase. I had looked at vehicles in Lake Norman and Charlotte the week before, and there seemed to be plenty of pressure to go around. Jeremy will work with you to make sure you have a car that you will enjoy. More
Exceptional Car Buying Experience Working with Collins Chevrolet was exceptional! We were greeted by the owner, Lee Collins who immediately found out the specifics we were looking for Working with Collins Chevrolet was exceptional! We were greeted by the owner, Lee Collins who immediately found out the specifics we were looking for and then lead us to options that were available. There was absolutely no pressure to look or buy beyond what we explained to them. We were then sent on a test drive with salesman, Jeremy Wilson who handled the remainder of our car buying experience. Every single person we dealt with throughout the process bent over backwards to make it as simple and easy as possible. Landon Teague in financing took care of all paperwork and worked with our bank late on a Friday afternoon. I could not have been more pleased with the service from every employee and will certainly come back to Collins Chevrolet for future purchases. More
Excellent service My family and I were on our way to emerald isle for vacation and our cars electrical system went out. It was the saturday before memorial day and clos My family and I were on our way to emerald isle for vacation and our cars electrical system went out. It was the saturday before memorial day and close to closing time. Cameron was extremely friendly and tried his best to diagnose the issue. He communicated efficiently as they were diagnosing the issue. Once we found the car was inoperable, Susie, Kenny, and Chris provided the most amazing, heart warming service we have ever had. With all rental places being closed and no loaners on the lot left, they put us in a family friendly SUV to get us on vacation. Not only that, once they were able to detail the problem during the week with our car, they did all the legwork on what it would cost in comparison to a brand new Tahoe. When it was evident, going with the new tahoe was the best option, Kenny and Chris showed why they are the best. They were focused on ensuring my family enjoyed the vacation we drove for while they did all the paperwork to get the deal done. Too top it all off, Kenny drove the car down to our vacation house which ended up being a 16 hour trip total. What an outstanding group of people. Driving a business by caring about the needs and wants of the customer. I reccomend these people and this dealership to anyone More
Excellent Service We had a wonderful experience purchasing our new car from Kenny Vaughn. He was wonderful as was everyone else at the dealership! They all made this We had a wonderful experience purchasing our new car from Kenny Vaughn. He was wonderful as was everyone else at the dealership! They all made this easy for us and an enjoyable experience. We absolutely love our new Yukon! Thank you Kenny and everyone else for all of your assistance! More