Schafer Chevrolet

I received kind and thoughtful help from the staff, without any unnecessary deals or cars being pushed on me. All around great service and help. without any unnecessary deals or cars being pushed on me. All around great service and help. More

We went to look at two cars they said one sold yesterday and twenty minutes later they found the other one in the service department we were disappointed with both the quality of the car and the service. Th and twenty minutes later they found the other one in the service department we were disappointed with both the quality of the car and the service. Thumbs down. More

Everybody doesn’t have to have a good review everyone is not the same so because I wrote about how I felt y’all didn’t want to cancel my contract y’all not used to the truth and talking about y’all put 1000 not the same so because I wrote about how I felt y’all didn’t want to cancel my contract y’all not used to the truth and talking about y’all put 1000 dollars in to the vehicle for me is all lies if y’all did that why is the same problem happening y’all mad because I told the truth about my experience with y’all everyone experience is not the same and I’m fully grown y’all need to mature not me because I speak my mind on A lemon that was sold to me and for it to be a 13 year old vehicle y’all sure did have it for sale so make it make sense y’all said nothing was wrong with the vehicle and that it was a good vehicle but I said what I said in my review and that’s that y’all can’t make me write a good review just because y’all want me to it DOSEN’T work like that I will keep writing my reviews management need to fix their attitude not the customer remember customers are always right have a good day and maybe one day y’all will be able to except the truth check engine on that light……… More

Very pleasant experience. Sales staff and management we're very helpful, no high pressure sales tactics. Will definitely be returning for my next purchase. Sales staff and management we're very helpful, no high pressure sales tactics. Will definitely be returning for my next purchase. More

I worked with Kasey Robbins and he took care of everything for me. He helped me to pick out a really nice Chevrolet and the whole process could not have been easier. Thank you Kasey and Schafer Che everything for me. He helped me to pick out a really nice Chevrolet and the whole process could not have been easier. Thank you Kasey and Schafer Chevy for all your help! More

Schafer Chevrolet is a great dealership! I have purchased my last 3 vehicles from here. Dan K is very helpful and knowledgeable of the vehicles on the lot. I will continue to come back! I have purchased my last 3 vehicles from here. Dan K is very helpful and knowledgeable of the vehicles on the lot. I will continue to come back! More

Stopped in on a Saturday on my way to the Northwoods, Brandon greeted me on the lot, was very informative and helpful. Came back a few days later to sign up paperwork, as the vehicle was still going thro Brandon greeted me on the lot, was very informative and helpful. Came back a few days later to sign up paperwork, as the vehicle was still going through service. Brandon kept me in the loop, the entire time. Got into a great vehicle, far less than others I was looking at. More

Called the dealership on a Thursday to see if a vehicle was still available, and if I could set up an appointment to see it first thing Saturday morning. Mike P answered the phone and not only gave me all was still available, and if I could set up an appointment to see it first thing Saturday morning. Mike P answered the phone and not only gave me all the information I needed to bring with me, he also made a detailed walk around video. He was so through I left a deposit, sight un seen, and was very happy with the entire process. More

Joseph was great to work with, Best Truck Prices around. Edit: So after having the truck off of the lot for not even a few hours it started overheating. After contacting Schaefer they agreed to check out Edit: So after having the truck off of the lot for not even a few hours it started overheating. After contacting Schaefer they agreed to check out the truck at no cost to me. Cool. So I did my part and changed the thermostat so they wouldn't have to and got the overheating fairly manageable. Next day i check the transmission fluid and its considerably low and the Truck reeks of antifreeze. Yesterday the Truck goes into Limp mode and is stuck in 4th gear. I dont know what's going on or what to do as the truck doesn't even seem safe to drive back to Pinconning. Mind you I've had this truck for less than two weeks. Waiting to see what Schaefer has to say about these issues before increasing the rating on my review. It almost seems as if the truck was never inspected at all before it was sold to me. Second Edit 6-18-2022: Just got off with the rudest manager I've ever spoken to. Before I could even voice my complaints I was given attitude. Schaefer DROVE my truck to Richardson Dodge in Standish while the truck was in limp mode for transmission issues. Not only did they not tell me they were taking it to another dealership but I wasn't aware until I called on Thursday 6-16-2022 that it had already been taken there. While I was on the Phone with the manager of Schaefer I was informed that they Don't have to tell me when they drive my property to another dealership 10 miles away and that me paying $23,000 for a truck from them not even two weeks ago didn't matter anymore. Mind you I have texts from FOUR HOURS after receiving the vehicle when all these issues were starting. Needless to say I will NEVER recommend this dealership for service of any kind. And while the sales team, Joseph, to be specific was fantastic to work with I can't recommend anyone buying a used vehicle from this place. The complete lack of regard for a customer you just received twenty three thousand dollars from is outlandish. Thank you Joseph for selling me this truck and I'm sorry the rest of your team makes that place look bad. More

Worst experience ever. Purchased a car for my daughter and had to replace the exhaust system within a week. Now a year later, with car being driven less than 1000 miles, th Purchased a car for my daughter and had to replace the exhaust system within a week. Now a year later, with car being driven less than 1000 miles, the car needed sensors replaced $700. Now the Variable Charge Motion Actuator needs replaced. How is a college student going to afford this repair? They also cannot afford a different car right now. Unhappy More