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Schaumburg Lincoln

Schaumburg, IL

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671 Reviews
Call Dealership (847) 380-9859

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 671 reviews

January 22, 2023

Nikko was very knowledgeable and easy to work with. Once he knew what we were looking for, he quickly identified the best options for us. He was well-prepared by having the keys available for the mod More

by K
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nikko Weathers
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Jan 23, 2023 -

Schaumburg Lincoln responded

Thanks for your feedback on your recent visit to Schaumburg Lincoln. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

January 21, 2023

TJ was wonderful. Very knowledgeable about my vehicle. A great car buying experience. Thank you! More

by Tiffany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Kodroff, Billy Carrion, Charles Williams, T.J. Finlay
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Jan 23, 2023 -

Schaumburg Lincoln responded

Thank you so much for choosing Schaumburg Lincoln! Congrats on your new purchase, Tiffany, and let us know if we can be of any more assistance!

January 19, 2023

Employees are very nice and always try to help you any way possible they can! More

by MARITZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Caruso
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Jan 20, 2023 -

Schaumburg Lincoln responded

Thank you for your very kind review, Maritza. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaumburg Lincoln.

January 18, 2023

It was a pleasure working with Robert Sharp. He was very knowledgeable and helpful. He made the process smooth and easy. I would definitely recommend working with him to my family and friends. More

by monikas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sharp
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Jan 19, 2023 -

Schaumburg Lincoln responded

Thank you so much for choosing Schaumburg Lincoln! Congrats on your new purchase, and let us know if we can be of any more assistance!

January 18, 2023

Quite pricey for services and cold lobby area. Needs to be more inviting and relaxing More

by EDDYAKELMME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
Print
Jan 19, 2023 -

Schaumburg Lincoln responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 16, 2023

Anthony and Marco were great. Worked with us and got us a great deal on our dream car. More

by carlady1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Caruso
Print
Jan 17, 2023 -

Schaumburg Lincoln responded

Here at Schaumburg Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Anthony and Marco, and it was a pleasure having you at the dealership. We appreciate your review!

January 13, 2023

Friendly service, car was ready same day for wheel alignment, tire rotation and oil change. The car drives much better, and was returned to me washed. More

by KMURSCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy was my service contact
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Jan 15, 2023 -

Schaumburg Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 13, 2023

Great to work with! Anthony was great to work with. Helped answer all of our concerns and set us up with a great vehicle. More

by MG
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Caruso
Print
Jan 13, 2023 -

Schaumburg Lincoln responded

Thank you for choosing Schaumburg Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 12, 2023

Everyone was very friendly and glad to have a great place to get my car serviced. More

by STUCCIARELLI.VVNFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta, Monse Mendieta, Ryan Jallick, Jessica Mazurkiewicz, Faith Potts
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Jan 13, 2023 -

Schaumburg Lincoln responded

Thanks for sharing your thoughts about your experience with Schaumburg Lincoln. We appreciate your business and hope to see you again soon!

January 12, 2023

Clean, comfortable, staff very friendly and sincere. Our salesperson, Nikko, is delightful. Engaging and very knowledge More

by Dianagraf1231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikko Weathers
Print
Jan 12, 2023 -

Schaumburg Lincoln responded

It's great to hear that Nikko was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaumburg Lincoln!

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