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Schaumburg Lincoln

Schaumburg, IL

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rated
670 Reviews

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 670 reviews

July 08, 2022

I have been very happy with the service department's level of service. The waiting area is clean, quiet and a good place to relax or get some work done while waiting for my vehicle. More

by AWALDWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Jul 11, 2022 -

Schaumburg Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 29, 2022

I am very happy with this dealership in every way Service is always excellent Vince is the best I always feel they try their best and I really appreciate thT More

by MARYLOVESFLOWERS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta, Monse Mendieta
Jun 30, 2022 -

Schaumburg Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman's Schaumburg Lincoln. Please don't hesitate to reach out if you need anything else.

June 28, 2022

Your service department is the best. Very helpful and accommodating. They take great care in fully explaining any problems and any and all solutions. I find your people to be knowledgeab More

by LYONS490
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta, Brian Blackburn
Jun 28, 2022 -

Schaumburg Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman's Schaumburg Lincoln.

June 28, 2022

Vince always does great job with servicing my MKZ. Oil change an d tire rotation wefre done fast. More

by jletterer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Jun 28, 2022 -

Schaumburg Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vince met your expectations. Thank you again for choosing Bob Rohrman's Schaumburg Lincoln, we look forward to having you as one of our valued customers for many more years to come!

June 27, 2022

Great service Vincent was a pleasure to work with and my stay was very pleasant in their waiting area More

by TOKYOCLIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Jun 28, 2022 -

Schaumburg Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 23, 2022

great guys to work with, I trust their work and honesty. it is always a pleasure More

by DAFRANZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta, Brian Blackburn
Jun 24, 2022 -

Schaumburg Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 22, 2022

May 26th I stopped in for an oil change at the Bob Rohrman Lincoln dealership and the service writer Vincent suggested I have the tires rotated and at that time they would be able to see if there wer More

by imagerek1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince Fertitta, Zach Pobuta, Monse Mendieta, Brian Blackburn, Matthew Hansen, Charles Williams, Brianna Modugno
Jun 23, 2022 -

Schaumburg Lincoln responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly.

Jun 26, 2022 -

Schaumburg Lincoln responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly.

Jun 28, 2022 -

imagerek1313 responded

Sure, feel free to call me 847-642-9704

Jun 30, 2022 -

imagerek1313 responded

Still waiting for a response!!!!!

Jul 07, 2022 -

imagerek1313 responded

Once again Bob Rohrman drops the ball with absolutely no follow up!!!

June 20, 2022

Uzayr was great everyone was very friendly and very helpful made buying a car a good experience. More

by Blake.morgan118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzayr Khan
Jun 21, 2022 -

Schaumburg Lincoln responded

Thank you for choosing Bob Rohrman's Schaumburg Lincoln, your feedback and rating mean a lot to us. We're glad Uzayr and our team were able to help, and we hope to see you again!

June 20, 2022

Billy Carrion was great to work with. I appreciated his patience and knowledge. I had not liked this dealership in the past but am looking forward to coming back to it. More

by Pr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Kodroff, Billy Carrion, Charles Williams
Jun 20, 2022 -

Schaumburg Lincoln responded

Thanks for sharing your thoughts about your experience with Bob Rohrman's Schaumburg Lincoln. Billy and our team appreciate your business and hope to see you again soon!

June 18, 2022

Shaun was great guiding me through the purchase process. He has made himself available for support following the sale of the vehicle. More

by Bob Morton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Wiese
Jun 20, 2022 -

Schaumburg Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shaun met your expectations. Thank you for choosing Bob Rohrman's Schaumburg Lincoln. We look forward to having you as one of our valued customers for many more years to come!

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