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Schaumburg Lincoln

Schaumburg, IL

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670 Reviews

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 670 reviews

December 05, 2021

The interaction with the people and staff is incredible. Love the attention to detail and kindness of all More

by lion.lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Di Lollo
Dec 05, 2021 -

Schaumburg Lincoln responded

Thank you for sharing your thoughts about your excellent experience with Bob Rohrman's Schaumburg Lincoln. We appreciate your business, Lynne, and hope to see you again soon!

December 04, 2021

MY SALESMAN WAS VERY FRIENDLY AND KNOWLEDGEABLE ABOUT THE VEHICLES. I WOULD HIGHLY RECOMMEND TOMMY NODA TO ANY PERSPECTIVE BUYERS. A PLEASURE DOING BUSINESS WITH HIM More

by MMCASTON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
NATALIE ?, Tom Noda, Mike Lemm
Dec 05, 2021 -

Schaumburg Lincoln responded

Thank you for your feedback on your recent visit to Bob Rohrman's Schaumburg Lincoln. I'm glad to hear that Tom was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase! Thank you for helping to spread the word about us. We're here for you any time!

December 01, 2021

I have dealt with Bob Rohman Schaumburg for the last 6 years and I have them to be the sloppiest, non-customer service oriented, mistake drive auto dealership in the North West. Then came a new general m More

by wfalden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walters, Fred Kodroff
Dec 01, 2021 -

Schaumburg Lincoln responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman's Schaumburg Lincoln!

November 29, 2021

Vince is always very friendly and always gives a great explanation of repairs. Great service manager. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Nov 29, 2021 -

Schaumburg Lincoln responded

Scott, Thank you so much for your excellent review! We are so glad that Vince had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Bob Rohrman's Schaumburg Lincoln. Please don't hesitate to reach out if you need anything else.

November 25, 2021

Vince is a really great service manager! He’s always prompt, helpful, courteous and timely. More

by Pef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Nov 28, 2021 -

Schaumburg Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman's Schaumburg Lincoln.

November 24, 2021

Service from Bob Rohrman is always top notch. They go out of their way to make sure your taken care of. More

by brien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monse Mendieta, Brian Blackburn
Nov 24, 2021 -

Schaumburg Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 24, 2021

It was a pleasure to made a possible headache never happen. Everyone at the dealership was awesome. From the first call To Nikki to Ed getting sales lined up. It was a great experience for me. We love More

by JPT9661
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Di Lollo, Tom Noda, Ed Jana
Nov 24, 2021 -

Schaumburg Lincoln responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman's Schaumburg Lincoln are glad to have you as a customer.

November 19, 2021

Overall dealing with Rohrman Lincoln has been a great experience, that’s why I’m on my fourth car purchase from this dealership. The service department always makes sure whatever I come in for is done ri More

by Lou I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Sughero, Vince Fertitta, Alex Shaw, Monse Mendieta
Nov 19, 2021 -

Schaumburg Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 18, 2021

Everything was first rate. Work was accomplished within the window promised. Thank you for your fine service! More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monse Mendieta, Brian Blackburn
Nov 18, 2021 -

Schaumburg Lincoln responded

Anna, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian, Monse and our team, and we look forward to working with you again.

November 17, 2021

i went in with my teenage son to purchase a car. After being at the dealership for quite a while I was quoted a price. In financing I was read the charges line by line but some were left out. And since More

by F199
Recommend Dealer
No
Employees Worked With
Robert Koester
Dec 04, 2021 -

Schaumburg Lincoln responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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