Schaumburg Lincoln

I appreciate service that is designed for my taste and your Service assistant Vince is good at his job. So keep up the great work. your Service assistant Vince is good at his job. So keep up the great work. More

After returning the rental to the dealership we were called & accused of stealing the car. They couldn’t find where they parked it and blamed us. They even threatened to call the police, which we encour called & accused of stealing the car. They couldn’t find where they parked it and blamed us. They even threatened to call the police, which we encouraged them to do. When it was found we were no even given an apology!!! I am not sure who called & accused us. Everyone was polite when we dropped off the car. More

Good Overall Overall, I think I got a good deal for a good used car. I hate the whole negotiation scene with going back and fourth between the sales person and the Overall, I think I got a good deal for a good used car. I hate the whole negotiation scene with going back and fourth between the sales person and their manager, but can't blame this particular dealer since it's almost a golden standard in this industry. More

Visit on Dec. 26, 2019. Was interested in a 2019 MKZ.Was Visit on Dec. 26, 2019. Was interested in a 2019 MKZ. Was greeted right away and was able to take a quick test drive. Bought the car after that. Serv Visit on Dec. 26, 2019. Was interested in a 2019 MKZ. Was greeted right away and was able to take a quick test drive. Bought the car after that. Service and instructions were very good More

I had a good experience with the sales team. After purchasing the car they taught Me how to use the equipment my car came with. The service department was great. Montse did a wonderful job addressi purchasing the car they taught Me how to use the equipment my car came with. The service department was great. Montse did a wonderful job addressing all my concerns and ensuring all my issues were taken care of! More

The service performed on both of my Lincoln's has been excellent. The service personnel are very courteous and knowledgeable. My cars are serviced and washed in a timely manner. Vince goes out of his wa excellent. The service personnel are very courteous and knowledgeable. My cars are serviced and washed in a timely manner. Vince goes out of his way to make sure of the service you are getting and that as a customer we are well pleased. He is an asset to the company and has made a major improvement to the service department. More

Vince was very helpful and quick to get the car serviced. He explained in detail what additional work should be done. I was very satisfied with his professionalism. He explained in detail what additional work should be done. I was very satisfied with his professionalism. More

Great experience We started the process online, scheduled a test drive, and Jack Buttita was great to work with as we went through the buying process, answering any q We started the process online, scheduled a test drive, and Jack Buttita was great to work with as we went through the buying process, answering any questions we had and making sure we were satisfied with our purchase. More

Great Experience-Awesome Service Jack and Rich were fantastic throughout the process. Friendly and answered all my questions. Helped to get me in the right car and made sure I was ta Jack and Rich were fantastic throughout the process. Friendly and answered all my questions. Helped to get me in the right car and made sure I was taken care of. Will be returning and I am really enjoying the Nautilus. More