Schaumburg Lincoln

Poor pre owned purchase Overall we felt the dealer seemed shady, or at the very least didn’t know what they were doing. I was told on the phone the car had absolutely no mark Overall we felt the dealer seemed shady, or at the very least didn’t know what they were doing. I was told on the phone the car had absolutely no marks on it, to get there and find a six inch scrape the whole length of one of the doors. They wouldn’t fix it. They sold me a certified Lincoln with no owners manuals and no floor mats. Who does that? We are from another state, they had no idea how to handle the sales tax. The title at this point I’m sure will be a disaster. In one week since the purchase after reaching out to them, we have yet to get a response. More

Leased our 2nd MKC Thorough, dependable with no over the top sales techniques. Leased my second Lincoln MKC and couldn't be happier with all the attention and service th Thorough, dependable with no over the top sales techniques. Leased my second Lincoln MKC and couldn't be happier with all the attention and service that was provided. Tom Walters provided the extra care and followed through with everything. Above and beyond. More

Quick and Easy The dealership is under new management and the customer service is amazing. Tom Walters was our sales representative and work hard to find us everythi The dealership is under new management and the customer service is amazing. Tom Walters was our sales representative and work hard to find us everything we wanted at the best price. Excellent customer service. Great guy! More

Room for improvement I made an appointment 3 weeks out in order to have a loaner car available, only to show up and be told that while two were on the lot, they were unava I made an appointment 3 weeks out in order to have a loaner car available, only to show up and be told that while two were on the lot, they were unavailable because the admin team had forgotten to renew the plates (?). Had it not been for a quick-thinking service rep now faced with a very irate customer -me- I would have been forced to either reschedule or find another dealer to service my Lincoln. I can't help but wonder if customers interested in buying a car were initially told "sorry we can't let you drive it because all the plates expired." More

Needed a new car From the moment I walked in until I drove out in my new car I was treated royally. The staff was awesome!! They took their time to insure I had the From the moment I walked in until I drove out in my new car I was treated royally. The staff was awesome!! They took their time to insure I had the right car at the right price. More

New car experience Great experience with sales people who took the time to explain everything.....the car the deal and the device perks.. Tom Walters was fantastic. Wen Great experience with sales people who took the time to explain everything.....the car the deal and the device perks.. Tom Walters was fantastic. Went through the whole car and even met me at my home to pick up a key.. I would definitely recommend this dealer to anyone. More

Best Place To Buy Your Car! Best experience I ever had with a dealership. Very down to earth and friendly with no stress. Will buy all my cars here in the future. Best experience I ever had with a dealership. Very down to earth and friendly with no stress. Will buy all my cars here in the future. More

Good people I appreciated the personal concern the staff had for my purchase and my buying experience. Subsequently I needed work on my car and they were very acc I appreciated the personal concern the staff had for my purchase and my buying experience. Subsequently I needed work on my car and they were very accommodating. More

Great Cars first of all And Service Dept goes The Extra Yard This Dealership makes you feel Like You are Appreciated and That means alot..They Go the extra yard to make sure your needs are Met and Very Courteous This Dealership makes you feel Like You are Appreciated and That means alot..They Go the extra yard to make sure your needs are Met and Very Courteous in doing so!! GREG took care of me and really appreciate how he handled My needs. Listen and took care of everything I asked about...Thank you again..One Happy and made the right choice Customer..Mike More

Great Job, just drove in with no appointment and left happy Greg, is one geat guy, very knowledgeable and most importantly very friendly... drove in with no appointment but he got my car engine well serviced . Greg, is one geat guy, very knowledgeable and most importantly very friendly... drove in with no appointment but he got my car engine well serviced . Again he knows what he is doing my sunroof was leaking and I didn’t know why, few mechanics in the past didn’t know what to do with it, but it took him 3mins to fix it. Surely I will come back next time, besides they offer you free drinks and nice couch as you wait... More