Scherer Mazda - Service Center

The service department at Scherer Mazda are direct with you. The employees are helpful and pleasant. I know I’ll get efficient and budget-friendly service each time I visit. you. The employees are helpful and pleasant. I know I’ll get efficient and budget-friendly service each time I visit. More

My wife and I have been very happy with your professional service. The new added feature of seeing your vehicle on the lift and watching the brake and tire inspection is a very good thing? We will continue service. The new added feature of seeing your vehicle on the lift and watching the brake and tire inspection is a very good thing? We will continue to have our vehicle serviced with you. More

I have always been so pleased with your service. I have had my Mazda for 8 years and have never been disappointed. thank you please continue to be as good as you have been. had my Mazda for 8 years and have never been disappointed. thank you please continue to be as good as you have been. More

This time I only had a flat tire but it was still like having your family take care of you, they make you feel like you're the first priority. having your family take care of you, they make you feel like you're the first priority. More

Good service. This is poorly designed survey, to require Good service. This is poorly designed survey, to require a Minimum of number of words. Should it not be Maximum number of words? Very frustrating Good service. This is poorly designed survey, to require a Minimum of number of words. Should it not be Maximum number of words? Very frustrating More

The service department employees are amazing! Actually, ALL the employees at Scherer Mazda are great! The “video” of the repair is cool. I’m not sure it’s necessary, but it’s cool...! ALL the employees at Scherer Mazda are great! The “video” of the repair is cool. I’m not sure it’s necessary, but it’s cool...! More

Kyle took very good care of me in my purchase of new tires, allowing me a loaner. And he was very good about explaining the benefits of the particular tire I chose. Kyle's always treated me well in past tires, allowing me a loaner. And he was very good about explaining the benefits of the particular tire I chose. Kyle's always treated me well in past interactions. I think he's an essential employee for the Scherer organization. More

This team is always amazing! They are able to get me in when I'm in a bind at work, and always get me the best price! They are friendly and professional, and I will never go anywhere else. when I'm in a bind at work, and always get me the best price! They are friendly and professional, and I will never go anywhere else. More

Kyle in the service department is phenomenal with customer service and satisfaction! I reached out to your sales staff for a possible upgrade and one said he was too busy for me and the other claims customer service and satisfaction! I reached out to your sales staff for a possible upgrade and one said he was too busy for me and the other claims there was a miscommunication issue. Ive been a Mazda owner most my life and with Heritage and Scherer all that time. I wont be returning. You don't treat customers like that. Ive been in customer service for over 36 years and i also train management and would never put anyone off the way I was. More

Best service center in the area! honest and upfront. Been going there for about 12 years. Highly recommend them to anyone in a The central illinois area going there for about 12 years. Highly recommend them to anyone in a The central illinois area More