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Scherer Mazda - Service Center

Peoria, IL

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134 Reviews

134 Reviews of Scherer Mazda - Service Center

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September 30, 2020

The service department is very thorough & helpful. Very pleasant & friendly, too! I was able to get the appointment at a convenient time. Comfortable waiting area. More

by BRIANKATHYB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept
September 24, 2020

It's excellent customer service to go to the effort to have the service technician recap the work with a video! Very helpful in explaining service work to be done. More

by BHOFF1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob the service adviser
September 23, 2020

Service is friendly and efficient.... Love my car and this dealership, U recommend then to anyone looking for quality cars and service. YOU ROCK SCHERER!!! More

by PATCRUZAN52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Chaney, Ryan Menke, Lyle Arnold
September 21, 2020

Consistently excellent service and friendly folks. I’ve been going to this dealership since 2004 and I’ve been very happy with my car purchases and service. Highly recommended! More

by Central Illinois car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Thierer
September 18, 2020

Kyle was great. He and the crew of technicians were knowledgeable and very thorough. Explained everything well and was efficient. Customer service is very good! More

by LBKB71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
September 17, 2020

Hard to get the appointment. Saturday not staffed. Cost was shockingly high. $90 for oil change and tire rotation. Doubt I will be back. Too much More

by PERSHINGMICHAEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
September 17, 2020

very nice crew. in and out with no issues or being looked down on like i don't know what im talking about. thank you! More

by MAX.G.KAMM
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rob and Matt
September 17, 2020

This Mazda dealership was ready for me to drop off my car, treated me with great respect(even though my car is 8 years old) And the most impressive feature was sending me a video of suspected problems wi More

by rick.hoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Thierer, Anthony Chaney, Ryan Menke, Lyle Arnold
September 16, 2020

The people in the service department have been courteous, knowledgeable and accommodating. When my car was expected to take longer than anticipated, I was given a loaner. It is the only place I have ever tak More

by OB6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle and Rob
September 16, 2020

Kyle E and the service staff are top notch. They always provide an excellent review of the service. Their attention to detail is much appreciated. More

by SCHOONIE14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Eisenbarth