Scherer Mazda - Service Center

The visit was fine, but I don't need all the emails. Also I am sick and tired of the phone calls about warranties. You had to provide my phone number to these people. For that reason I will probably Also I am sick and tired of the phone calls about warranties. You had to provide my phone number to these people. For that reason I will probably not buy again from you. More

Great service . Easy to make appointment and satisfied with results. Friendly staff , enjoy coming to Scherer's Mazda. Didn't wait this time but nice waiting room with results. Friendly staff , enjoy coming to Scherer's Mazda. Didn't wait this time but nice waiting room More

Excellent service. I like that they take the time to explain what they are doing and why it is necessary. They also let me know if any future maintenance that will be necessary explain what they are doing and why it is necessary. They also let me know if any future maintenance that will be necessary More

These folks are always kind, helpful, knowledgeable, and careful. We have a 6 and I appreciate all the work and attention to detail so that we will have our 6 for a long time. careful. We have a 6 and I appreciate all the work and attention to detail so that we will have our 6 for a long time. More

They try to save you money...usually I brought my Mazda 3 in for an oil change; I'm usually very happy with the wait time and the environment in the waiting area, and I'm always impressed I brought my Mazda 3 in for an oil change; I'm usually very happy with the wait time and the environment in the waiting area, and I'm always impressed with how friendly the staff are. I love how they walk you through any and all issues that come up during a standard procedure; they even go so far as to tell you what should be fixed immediately versus what can be put off. However, during this visit, I was told I would need to replace my oil pan for roughly $400. I brought it to a local mechanic shop for a second opinion, and they told me the "bad damage" reported by this dealership was a dent, and that I shouldn't need to replace the pan in my lifetime. I'm upset that I was expected to blindly trust the opinion of the dealership, who then tried to con me out of so much money. More

Big Job But Done Great! I have a 2003 Miata LS which has been a great car. It was stalling out at traffic lights and when idling and was becoming a real nuisance and dangero I have a 2003 Miata LS which has been a great car. It was stalling out at traffic lights and when idling and was becoming a real nuisance and dangerous. I called Scherer Mazda and got an appointment quickly. I dropped it off and then received a call that there was definitely problems. My motor mounts has broken, the oil pan was leaking, it definitely needed a tune up, and a few miscellaneous other things, totaling close to $3,000. We take great care of our cars and the Miata only had a little over 80,000 miles on it. I told them to go ahead with the repairs. It took almost 5 days in the shop, but when I drove it away, it ran like a new car. All repairs were done, and done well, and I feel that Scherer did a great job, better than a non-dealer shop, where I am sure I could have saved a little money. But I had the peace of mind knowing that my 18 year old Miata was taken care of by Mazda professionals! Kyle Eisenbarth in service kept me updated and was extremely professional and helpful. I am hoping to keep my 2003 Miata running like new for a few more years! I will be returning to Scherer for service and eventually a new Mazda! More

On time, courteous, complete care. The video is an extra special touch. That allows for real time decision making to be made on the spot special touch. That allows for real time decision making to be made on the spot More

As always "the best" I arrived at my appointment time and immediate service began. I enjoyed two cups of coffee and enjoyed the wait time, watching tv. Was there for a w I arrived at my appointment time and immediate service began. I enjoyed two cups of coffee and enjoyed the wait time, watching tv. Was there for a wheel alignment. Noticed the difference immediately. Brooks-miller service guy was friendly and very kind and efficient. Again, I truly enjoyed my experience. I also noticed no one was wearing a mask, not even the cashier when paying and checking out. I had a mask on but still a concern. More

Service department The service was great! Only one thing that we noticed-no one in the service department was wearing a mask. This was a concern, not only for the cus The service was great! Only one thing that we noticed-no one in the service department was wearing a mask. This was a concern, not only for the customers but for the workers as well. Otherwise, a great experience!! More

We have been customer’s if this dealership for several years! We are very satisfied. They deliver exceptional customer service. We trust them. We highly recommend! years! We are very satisfied. They deliver exceptional customer service. We trust them. We highly recommend! More