Scherer Mazda - Service Center

Oil Change, Tire Rotation and Inspection Everyone at Scherer is professional and knowledgeable. The video inspection is an excellent feature. They will text or call you if they find an issue Everyone at Scherer is professional and knowledgeable. The video inspection is an excellent feature. They will text or call you if they find an issue so you can discuss the problem and options immediately, or when your car is done. More

Scherer Mazda has excellent service. You are fair and honest with your prices. I know this because I went to the Fird dealer across the street to get an estimate on repairing my fuel line. They only offe honest with your prices. I know this because I went to the Fird dealer across the street to get an estimate on repairing my fuel line. They only offered a $1200 metal line. But you offered a plastic alternative that saved me $700. Thank you again. More

Scherer Mazda is the best Scherer Mazda has always treated me with care and concern. I was introduced to this dealership by our granddaughter. Her friend, who was service manag Scherer Mazda has always treated me with care and concern. I was introduced to this dealership by our granddaughter. Her friend, who was service manager, has since gone to be general manager at a sister dealership. Lyle has been extremely helpful with both planned and unplanned services. I am extremely pleased. More

Very professional- gave me information (on video) to explain issues. Gave me prices on work suggested. Work was done well and on time. Thank you! explain issues. Gave me prices on work suggested. Work was done well and on time. Thank you! More

Great Service Excellent process from greeting me to the video showing what needed to be done. Really couldn't ask for a nicer experience. Thank you all. Excellent process from greeting me to the video showing what needed to be done. Really couldn't ask for a nicer experience. Thank you all. More

Excellent customer service! I recently bought my daughter her first vehicle. It needed an oil change and brakes replaced. They addressed issue and provided me a loaner until services were completed. I really her first vehicle. It needed an oil change and brakes replaced. They addressed issue and provided me a loaner until services were completed. I really appreciated their thorough inspection inspection of the vehicle along with a video of it all More

Summary The only problem with the visit was that I asked if any coupons were available for the visit, and my service writer said he was too busy to look. Afte The only problem with the visit was that I asked if any coupons were available for the visit, and my service writer said he was too busy to look. After my inquiry, he made no effort to look for a discount. I've never had service work performed anywhere except Scherer on my 2011 CX-9. Always my service writer would look for a discount coupon if I forgot to bring one. My service writer is relatively new in the position so I will excuse him. A good lesson to be taught to new service writers. More

No Masks!!! No regard for the safety of their customers. The only people wearing masks were the two other customers present at the time of the appointment. We wil No regard for the safety of their customers. The only people wearing masks were the two other customers present at the time of the appointment. We will look for another shop that is following safety protocols--will not return. More

I believe that the dealer is very good at taking care of it's customers. The service was excellent & I have, shall and will continue to refer others! it's customers. The service was excellent & I have, shall and will continue to refer others! More

Top of the line in the service department. Keri is a gem. She helped us try to understand how the radio functions. Great car, the electronics suck. Also, this car was told to us , it had XMrad Keri is a gem. She helped us try to understand how the radio functions. Great car, the electronics suck. Also, this car was told to us , it had XMradio. It does not. More