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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,798 Reviews

2,798 Reviews of Scott Clark Toyota - Service Center

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April 22, 2019

Service I had an excellent experience with my 25,000 mile service on my Toyota Rav 4. I only had to wait a short time and Billy, the service representative w More

by Pca3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2019

My 35000 mile plus tires Billy Carroll very nice in explaining the service that needed to be and also explained the tire sale they had going on and also the mail in rebate.Was More

by Del LLiGcM 83
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2019

Oil change Crystal Kush, is the best. I walked in and she took care of me. Kept me in the know, explaining everything happening before the performed the work. More

by Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Kush
April 20, 2019

10000 mile service Online appointment booking is great. Marshall Moore could not have been friendlier or more helpful in any way. Informed me of everything, offered car More

by Cristi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2019

"Justin Bustle" Justin Bustle has been our service advisor almost from the time we started coming to Scott Clark for service after relocating from California. Justin More

by c3man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bustle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2019

First service Crystal always great to work with, always ask for her. Knowledgable, pleasant and makes stay enjoyable. Like dealing with her so much will wait till More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Kush
April 20, 2019

Curt short service staff, lied about the amount of time Dealership was very busy but we had an appointment and the service staff were short and unfriendly. Obviously they overbook thier service area. I had More

by Toyota@1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Acree
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Carroll, rude and lied.
April 20, 2019

Poor communication I had a 9:45 appointment scheduled for an oil change. I was told 2 hours so I chose to wait. At 12:30 no one had contacted me so I asked a rep what th More

by Charlotte123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joey Carroll
April 20, 2019

Very professional Great job every time.... very professional ..... never wait time .... offer all time best deal ...I recommend all the time visit this dealer .... grea More

by Mercyc1101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bustle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2019

Everything was fast and friendly! Marshall Moore was great and very helpful! Everything was fast and friendly! I'll be back! And I'll tell others to come to your dealership. Thanks. More

by Johnlaura1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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