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Scott Honda of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
3,649 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,650 reviews

October 04, 2024

Always been happy with the service and this time was different. Facility is pleasant and staff are very attentive. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Mitchell
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Oct 04, 2024 -

Scott Honda of West Chester responded

We're glad you felt our welcoming culture, Alan. The best compliment is receiving your stars. Thank you.

October 01, 2024

This was the best experience in buying a new car! Darren and Dan went above and beyond to make sure we received the best service. Darren was knowledgeable and answered any questions we had. With Meli More

by Jwigo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hrehocik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown, Melissa Manganello
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Oct 04, 2024 -

Scott Honda of West Chester responded

We're incredibly grateful you took the time to share your story. We put our hearts into customer service, and it's exciting to know that you felt it every step of your decision-making. We're all celebrating your compliments. This review lets us know that we hit our mark for offering you an exceptional experience. We want your car purchase to be an event. It's a big deal and should feel smooth, easy, and exciting! Congratulations on your brand-new car. Enjoy the road ahead!

September 28, 2024

Darren was very helpful and knowledgeable about the vehicles when we visited the dealership. He was willing to work with us on every step and allocated the car I needed. 10/10 expedience! More

by larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Brown
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Sep 30, 2024 -

Scott Honda of West Chester responded

This is a 10/10 review, Larry. Our team is thrilled to hear such positivity. We appreciate you for sharing all 5 of your stars!

September 24, 2024

I purchased my Honda Accord in 2010 and still visit for excellent service! Thank you! More

by Marsha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keirstin Barrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Mitchell
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Sep 25, 2024 -

Scott Honda of West Chester responded

We're grateful to learn that we are your trusted service team. What a terrific 5-star compliment. We value you, Marsha. We'll continue to earn those stars by giving you our very best.

September 23, 2024

No problems and Matt was very good to work with explained everything and the work was done right More

by Lancegroff38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
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Sep 24, 2024 -

Scott Honda of West Chester responded

Glad to know we hit our mark and met your expectations. Thank you for your stars, Lance.

September 18, 2024

Excellent service and staff. Work was done in a timely manner and scheduling was easy More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Mitchell
Report | Print
Sep 18, 2024 -

Scott Honda of West Chester responded

We're grateful to be your trusted service team, Jean. We know you have options, so it's a big compliment that you chose us! We look forward to welcoming you back for regular check-ups when the time is right.

September 18, 2024

Great sales and services Always there to serve both me and my Honda. That’s why I still have it More

by jbortho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Blaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keirstin Barrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Barth, Mark Cantino
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Sep 18, 2024 -

Scott Honda of West Chester responded

Thank you for your continued trust! We appreciate you.

September 17, 2024

Darren was great to work with, listened to what was important and I got a great car More

by lisa_per
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darren Brown, Melissa Manganello
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Sep 18, 2024 -

Scott Honda of West Chester responded

Lisa, it's super to know that Darren earned your high marks, and met our team's expectations for customer care. Congrats on your new car! Thanks for sharing your stars.

September 12, 2024

Good service, They had my car for few days and gave me a rental free of charge which was helpful More

by jenkinscecilia14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Scott Honda of West Chester responded

Your car makes your life work— we know it, so our benchmark is 5-star service. And when we care for your car, it’s us taking good care of YOU! Thanks, Jenkinscecilia14, for your trust.

September 11, 2024

Clean, friendly and very efficient. They explain everything they do to the car and will tell you the cost before doing the service More

by bettydawson114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Mitchell
Report | Print
Sep 12, 2024 -

Scott Honda of West Chester responded

That's our goal, Betty. Thanks for taking the time to share that we earned your high mark for excellence. We're celebrating you.

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