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Scott Honda of West Chester

West Chester, PA

4.8
3,740 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,740 reviews

May 27, 2021

Excellent salesman and we get the perfect car from him. He is also a very good illustrator where he patiently explain the features to us. He is very friendly. I would recommend him to my friend! More

by Rong
Recommend Dealer
Yes
Employees Worked With
Hiep Luong
Jun 02, 2021 -

Scott Honda of West Chester responded

Wonderful news! Thank you for sharing how Hiep made your Honda purchase 5 star. That's our promise. We appreciate you taking the time to learn all the awesome feathers of your new Honda so you can enjoy every mile!

May 25, 2021

It was so easy to make an appointment and communication for updates, service and questions were answered quickly and friendly. The staff were welcoming and knowledgeable! More

by Kk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Barth
May 26, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your feedback! Thoughtful customer care means we make servicing your Honda easy, from making your appointment, straight through to driving away with a smile. We appreciate you!

May 24, 2021

I've been a customer of Scott Honda for over 20 years. I think their service department is excellent!!! The documentation they provide after maintenance service is very informative. More

by RGEpstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Huber
May 26, 2021 -

Scott Honda of West Chester responded

This is awesome feedback... Welcome and thanks for choosing our team once again! We love to hear that for over two decades, we have consistently earned the opportunity to provide thoughtful care to you and your Honda... and we look forward to many more. Happy driving, 'til next time :)

May 22, 2021

Jeff Ross did a fantastic job! He was no pressure and very informative and personable. He had the Honda Passport and Pilot ready for me to test drive. He answered all my questions. I ended up with a More

by johnhmcmanus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gill, Jeff Ross
May 26, 2021 -

Scott Honda of West Chester responded

Hi John, thank you for sharing a 5-star recommendation for Jeff R. and the personal attention he provided to make your decision easy while shopping here at Scott Honda. That's our promise. Congratulations!

May 21, 2021

Excellent customer service, Aaron made sure our experience was top notch from the time we walked in the door, until we drove off the lot. The entire team was very professional and thorough. Kud More

by stgines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomas Dainora
May 26, 2021 -

Scott Honda of West Chester responded

Professional is a compliment we love to earn, thank you so much! We are thrilled to hear that Aaron and the team wowed you with thoughtful service during your visit. We appreciate you :)

May 21, 2021

Fast, professional and fair. Service at Scott Honda is always a pleasant experience. We drive from a distance to have our vehicle serviced here and feel the extra distance is well worth the time and effo More

by 513keithhayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Runk
May 26, 2021 -

Scott Honda of West Chester responded

Wow, this is such a lovely compliment! We know you have a choice and so we value your time because it matters that you chose our team. It is our pleasure to serve you and your Honda with thoughtful care. 'Til next time, happy driving :)

May 21, 2021

Part of the reason why was because of Salesman, the fact that took the car to washed before my test made a strong impression for me. More

by darkmang_25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiep Luong
May 26, 2021 -

Scott Honda of West Chester responded

We're always thinking of thoughtful ways to wow you! So glad that Hiep made a great impression on you and made your Honda shopping exciting. Thanks for being our guest at Scott Honda!

May 21, 2021

Gregg was excellent! We have been working with Gregg for years. His customer service has always been friendly and experienced. A description of what has been done and what we need to think about for future More

by Neatstages
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
May 26, 2021 -

Scott Honda of West Chester responded

Thanks for sharing your kind words about Gregg and the thoughtful service he has provided you over the years! That's the Scott Honda mission in action each time you visit. We are dedicated to making your Honda maintenance a convenient and easy experience. Thank you for choosing us!

May 20, 2021

Just purchased a 2021 CRV Touring from Hiep. What an amazing experience from the time we walked into the showroom until we drove our new car away! Hiep is very knowledgeable and not pushy! Scott Honda w More

by Plunkett9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiep Luong
May 26, 2021 -

Scott Honda of West Chester responded

Congratulations, Debbie and Gary! We love to hear that you can feel the difference here at Scott Honda. Your car shopping is a big deal, so we promise to make it a fun and enjoyable experience. Enjoy every mile :)

May 19, 2021

Eli the express service adviser was excellent. He reviewed the condition of my car and was very respectful of my time making sure that the service was performed as quick as possible More

by Remiller2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Souther
May 26, 2021 -

Scott Honda of West Chester responded

Thanks for sharing 5 stars for Eli! No doubt this compliment has made his day. We love to hear that he is committed to professional, thoughtful service, and that means valuing your time to get you back to your day. 'Til next time, happy driving :)

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