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Scott Honda of West Chester

West Chester, PA

4.8
3,740 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,740 reviews

April 19, 2021

Walked in on Saturday with the intent of purchasing a vehicle. Worked with Greg C, he could not have been nicer. Listened to what my needs were and then reviewed what he thought would be best. Everything More

by Tara.bilotta2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Cole
May 07, 2021 -

Scott Honda of West Chester responded

Hi Tara, thanks for choosing Scott Honda! It sounds like you were looking for a simple experience shopping for the Honda of your dreams, and Greg made it easy by committing to thoughtful attention to your needs... that's our promise :) We value your time, and it's awesome to hear we got you back on the road with all the confidence in your new Honda to get the most from every mile. Hope you're still feeling 5-star satisfied!

April 19, 2021

Carlos Nunez was a great! He listened to what we wanted and did not try to push us in a direction we did not want to go. He was very helpful, informative, and friendly. Scott Honda of WC overall was a grea More

by AJohns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez
May 07, 2021 -

Scott Honda of West Chester responded

Thanks for sharing all the ways that Carlos made your Honda purchase experience 5-star awesome! Our promise is to do car shopping your way, which means you're in the driver's seat while we give personal attention to making sure all your vehicle needs are met. We appreciate you, and your confident recommendation!

April 18, 2021

We bought a brand new CRV in February and it has been a disaster. The center console keeps acting up. It has been back to the shop 3 times and has spent more than 2 weeks there in the 8 weeks we have owned More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marius Krawiec
May 26, 2021 -

Scott Honda of West Chester responded

Hi Joe, we are so sorry to learn about all the trouble you've had. It took us a moment to track down all the details, but we are happy to learn you've been working so well with our Service Manager John to narrow down the source of the concerns your CRV is experiencing. You're our guest and we're here for you, and it's our pleasure to do what it possible to make things right... to us, that's what thoughtful service is all about. We hear you, and we appreciate you.

April 17, 2021

Our recent CRV purchase was the third vehicle we bought from Scott Honda, and our second purchase from Jeff Ross in the last six months. Our experience purchasing a Civic from Jeff last November was so co More

by HarryCRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Jeff Ross
May 07, 2021 -

Scott Honda of West Chester responded

How exciting! Thank you for choosing our team again and again, and sharing how Jeff R. has handled your vehicle dreams to earn your 5-star satisfaction. It is awesome to know that we've earned your confident recommendation and we might look forward to helping your referrals in the same way. Congratulations on your new Honda CRV, Harry!

April 17, 2021

Service was excellent and gentlemen who waited on me was professional and informative . I was in and out in less than hour for oil change and tire rotat More

by Dennis.Czaplicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Huber
May 07, 2021 -

Scott Honda of West Chester responded

Hi Dennis, thanks for sharing this 5-star compliment for Brandon and the service team who assisted you at your recent visit! It's our pleasure to provide you and your vehicle with thoughtful care, and one way we do that is to value your time. We're so glad you enjoyed and we look forward to welcoming you back :)

April 17, 2021

Always helpful and listens. Works with you and explains any problems that your car has and oil out for the customer, their time, and their wallet. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rooney
May 07, 2021 -

Scott Honda of West Chester responded

Welcome back, Kathy! We're happy to be the team you trust for all your Honda maintenance needs :) It is important to hear what is most important to you when you visit... that way your feedback becomes our focus. We appreciate you!

April 17, 2021

James explained everything about process and vehicle details. Made sure we understood everything. Made sure the vehicle purchased was the exact model desired. Very happy with the purchase. More

by Steve Capriotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Newton, Harry Tarabicos
May 07, 2021 -

Scott Honda of West Chester responded

Hi Steve, thank you for choosing Scott Honda! We're thrilled to earn your feedback that James and the team made certain you drove off in the new Honda of your dreams, all the while providing thoughtful, informative service to earn your 5-star satisfaction. We hope you're loving every mile :)

April 16, 2021

They got me in in a timely fashion. The work was completed when Harlan said it would be. My reward dollars were also included. Thanks More

by HW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harlan Hanson
May 07, 2021 -

Scott Honda of West Chester responded

Quick and reliable— that is our aim, to get you back on the road and to back to your life just as soon as is possible. Glad to hear we earned your high marks. We appreciate the 5 stars for quality, friendliness, and customer care. Thank you!

April 16, 2021

Bill Martin was a pleasure to deal with. He was helpful, respectful and listened to us. There was no pressure to purchase the vehicle or any additional services. This was probably the most pleasant car pu More

by suedurborow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gill, Bill Martin
May 07, 2021 -

Scott Honda of West Chester responded

What wonderful feedback to hear you say "this was probably theist pleasant purchase" you have had. That's exactly our mission, to give thoughtful service and 5 star attention so car shopping is easy. For Bill, Rob, and our whole team, your compliments are important. Thank you for the stack of star!

April 16, 2021

Excellent car buying experience at Scott Honda with Jeff Ross in RobFriendly efficient knowledgeable and provided excellent information in the car buying experience. Would definitely buy another car there More

by Mpmdlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gill, Jeff Ross
May 07, 2021 -

Scott Honda of West Chester responded

Of course, we love to hear it— that your car purchase was an excellent experience. Thanks for the stack of 5 stars for friendliness, quality and customer service. Jeff Ross is a gem. He is an important part of why our team is special and unique in their thoughtful care of our customers. Rob too. We're grateful for the feedback. It's a big deal to us.

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