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Scott Honda of West Chester

West Chester, PA

4.8
3,657 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,657 reviews

January 12, 2017

Great car buying experience! I recently purchased my Honda Odyssey mini van from Scott Honda in West Chester. Hiep Luong was the sales professional who helped us right from the be More

by sachin.mca31@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiep Luong
Jan 12, 2017 -

Scott Honda of West Chester responded

Congratulations on your new Odyssey! We appreciate your compliments to our facility and Hiep. It's especially nice feedback to hear that you felt warmly received and helped by all the members of our team that you encountered during your visit. Our guests are number one... thank you for choosing us and being our guest!

January 09, 2017

Outstanding Experience This is the second new Honda Accord that we have purchased from Scott Honda and both were outstanding experiences. This is the first experience with More

by Mack Armstrong
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Zink
Jan 09, 2017 -

Scott Honda of West Chester responded

Hi Mack, thank you for sharing a review of your second purchase from Scott Honda. We are so happy to welcome you back as a valued guest of our dealership! We appreciate your kind words about the experience provided by Dan and we hope you are loving your new Honda Accord!

December 31, 2016

Great experience at scott Scott honda experience in new car purchase was great. Greg Cole was helpful and straightforward and not pushy. Environment is very comfortable. Will More

by SteveS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Cole, Rob Gill
Jan 02, 2017 -

Scott Honda of West Chester responded

Hi Steve, thank you for sharing your experience. We hope you are loving your new Honda and we look forward to welcoming you back as a valued guest of our dealership!

December 30, 2016

What a Pleasure! I just bought a pre-owned CR-V for my daughter. Steve Sacks made the process a pleasurable experiance. Steve knew the inventory and features of each More

by GeoffS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Steve Sacks
Dec 30, 2016 -

Scott Honda of West Chester responded

Thank you for sharing your story Geoff! We are happy to hear that Steve helped you navigate our great selection of used vehicles and congratulations on finding the perfect fit for your daughter. We appreciate your 5-star recommendation. Enjoy that CR-V!

December 30, 2016

Great experience We had a great experience with this salesman. He was very pleasant, very knowledgeable and worked with us to get the best deal on a new pilot. We loo More

by Bob1543
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiep Luong, Rob Gill
Jan 02, 2017 -

Scott Honda of West Chester responded

Thank you for choosing Scott Honda for your new vehicle purchase, Bob! Hiep and Rob were a great team to show you why it's always smooth sailing at Scott and you can count on us for a 5-star guest experience. Enjoy your new Honda Pilot!

December 27, 2016

No pressure I think unless you're carrying a great amount of cash, most of us are a little apprenhensive about dealing a car sales reps. Well my experience as a f More

by Maurbar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Kutyn
Dec 28, 2016 -

Scott Honda of West Chester responded

Thank you so much for sharing your story with us! We are so happy to hear that Paul and the team at Scott Select provided you with a positive first time purchase experience... and we look forward to welcoming you back! If we have the opportunity to welcome your friends and family to purchase a car, you can rest assured that they will be treated to the same great experience. Congratulations and enjoy your vehicle!

December 26, 2016

Purchased new Honda in December, 2016 This is my 2nd purchase of a new Honda from Scott. When I decided to buy a new car, I didn't hesitate to buy a Honda and to buy it from Scott. More

by CasaPat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Hiep Luong
Dec 27, 2016 -

Scott Honda of West Chester responded

We are so happy to learn that we have earned your trust and have the pleasure of welcoming you back as a loyal, repeat guest of our dealership for your second Honda purchase. Thank you for sharing your story!

December 23, 2016

Don't put a deposit down Was in on Dec.9 to buy or look to buy a CRV 2016. Very good customer service with salesman BUT, told him we were also dealing with our Honda dealer in More

by Lucey142
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Steve Valoczki
Dec 27, 2016 -

Scott Honda of West Chester responded

Dear Lucey family, thank you for bringing your situation to our attention and please accept our sincere apologies for the delay in processing your deposit refund. We have a great team here that rarely drops the ball and we sometimes take for granted how smoothly our processes flow and how well our team works together to follow through on their tasks. But despite this, at the end of the day, we are human and on occasion, we make mistakes. Unfortunately yours was the request that fell through the cracks and for this, we apologize greatly. As soon as we realized that your request had not been processed, Steve took action immediately and I can confirm that the transaction was completed and your money refunded. Again, we're very sorry for the inconvenience this has caused you. We regret missing the opportunity to do business with you this time around, but we are hopeful for the possibility to show you the outstanding guest experience that you deserve should you choose to visit Steve and Scott Honda again in the future. All the best to you with your new Honda!

Dec 27, 2016 -

Scott Honda of West Chester responded

Dear Lucey family, thank you for bringing your situation to our attention and please accept our sincere apologies for the delay in processing your deposit refund. We have a great team here that rarely drops the ball and we sometimes take for granted how smoothly our processes flow and how well our team works together to follow through on their tasks. But despite this, at the end of the day, we are human and on occasion, we make mistakes. Unfortunately yours was the request that fell through the cracks and for this, we apologize greatly. As soon as we realized that your request had not been processed, Steve took action immediately and I can confirm that the transaction was completed and your money refunded. Again, we're very sorry for the inconvenience this has caused you. We regret missing the opportunity to do business with you this time around, but we are hopeful for the possibility to show you the outstanding guest experience that you deserve should you choose to visit Steve and Scott Honda again in the future. All the best to you with your new Honda!

December 21, 2016

EXCELLENT EXPERIENCE: Painless, Pleasant, and Professional This was my first time buying a car but I had nothing to worry about, as Paul Kutyn took good care of me. He looked out for me throughout the whole pr More

by cpolidoro04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Kutyn, Bill Monhollan
Dec 21, 2016 -

Scott Honda of West Chester responded

Thank you so kindly for sharing this wonderful review of your experience. We love to hear feedback that Paul and BIll helped make your first car purchase exciting and stress-free... as it should be! Whether it's to redeem your free first oil change in Service or time for your next vehicle purchase, you can count on Scott Honda to make sure that all of your visits here are smooth sailing, enjoy!

December 16, 2016

Positive car buying experience. Worked well with Hiep and Azad through the process. Reasonably efficient and balanced Support functions were fine. Lots of inventory to look at co More

by Honda buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiep Luong, Azad Yepremian
Dec 16, 2016 -

Scott Honda of West Chester responded

Thank you for sharing your story! We appreciate your feedback and your business. We are so glad that you found what you were looking for here at Scott Honda of West Chester!

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