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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
874 Reviews

874 Reviews of Scott Honda of West Chester - Service Center

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July 25, 2021

Overall the folks at Scott Honda are courteous and upfront. Gregg Westman in the Service Department is in the top of the group. My Honda Element has 200,000+ miles on it. All of the service was done More

by jbta91a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Sep 08, 2021 -

Scott Honda of West Chester responded

We are so happy that we were able to help you and your vehicle! 200,000 miles is no small feat and we’re honored to have performed quality service that has earned your loyalty. Thank you so much for your review; Gregg will be delighted to know you were pleased with his services.

July 24, 2021

Work on rear brakes was done as requested and before requested time. I always find the staff to be helpful professional. Thanks Joe and Jon. More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker, Jon Barth
Sep 08, 2021 -

Scott Honda of West Chester responded

Thank YOU, Alan; we greatly appreciate you taking the time to leave us this 5-star review! Joe and Jon will be so pleased to hear you were happy with their services. We’re glad we could perform the necessary maintenance on your brakes quickly and efficiently.

July 23, 2021

I have had my car in for service, it is always done on time and the service staff is helpful and pleasant. I will have work done their again. Thank You More

by Sheila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaro Benes
Sep 08, 2021 -

Scott Honda of West Chester responded

Thank you for your kind review and 5 stars, Sheila! We appreciate the fact that you are a dedicated guest of Scott Honda and we will be happy to help you again in the future!

July 23, 2021

Always professional,always helpful figuring out solutions. I dealt with Vince in Express , friendly knowledgeable, called when the car was ready. Everyone else i have dealt with in express hasbeen More

by L-J-HATFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince in Express
Sep 08, 2021 -

Scott Honda of West Chester responded

Thank you so much for continuing to choose Scott Honda for your vehicle’s maintenance! Vince is always ready to lend a helping hand and we’re so pleased he made your visit here comfortable and easy. Thank you for your 5 stars!

July 21, 2021

Scott Honda provides quick, efficient and courteous service. I have alway been impressed by their service. The waiting facilities are clean, and always comfortable experience. More

by djship
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Sep 08, 2021 -

Scott Honda of West Chester responded

You might be impressed with our team, but we’re more impressed with you! We love hearing back from our guests about their experiences here and your review is sure to put smiles on all of our faces :) Thank you for being such a valued patron and supporter of ours! We appreciate your feedback!

July 19, 2021

Brandon (from Scott Honda) helped with my repair. Easy check in, finished perfectly and promptly. Car was even washed before returning to me. EVERYTHING well run! More

by MyHonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Huber
Sep 08, 2021 -

Scott Honda of West Chester responded

We will always try to be a well-oiled machine at Scott Honda and we’re pleased to hear that Brandon showed off our strengths by ensuring your repairs went smoothly. Thank you so much for your review, we appreciate all of your feedback!

July 17, 2021

Nate and William did a great job with recommending necessary service for my vehicle. They also made sure that everything was working well on the vehicle besides routine maintenance. Thank you! More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Runk
Sep 08, 2021 -

Scott Honda of West Chester responded

Thank you, Neil; we’re so happy that you enjoyed your experience with us! Nate and William are superstars who love to make sure our guests feel welcome and secure, especially with their vehicles. We greatly appreciate your review!

July 14, 2021

I have been a customer of Scott Honda for over 15 years. The staff is very friendly, their service is outstanding and they have a great selection of new and used cars. More

by MarkMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Westman, Joe Walker, John Rooney, Harlan Hanson
Jul 17, 2021 -

Scott Honda of West Chester responded

Mark, what a privilege to have your trust, and care for your vehicles over the last 15 years! Just wow! It’s these kind of reviews that make the hard work pay in dividends. Our team appreciates you shared your story, and the 5 star compliment for others to see.

July 14, 2021

Excellent service experience on 7/13 coordinated by Service Advisor Jon Barth along with technician Jesus Avalos. Explained oil leak issue to Jon who gathered additional information and referred the pr More

by Jfoneill1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Vanderwoude, Jon Barth
Jul 16, 2021 -

Scott Honda of West Chester responded

We know that your time is important. Solving your problem quickly, and getting you back to your day— that’s our goal! Our team appreciates the stack of stars, and we value your recommendation.

July 14, 2021

Thank you Eli. Always nice to use the express service at Scott Honda in West Chester especially for an oil change which I know will be done properly for my Honda Pilot with 210,000 miles on it. More

by Donna Mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Souther
Jul 16, 2021 -

Scott Honda of West Chester responded

Donna, it is our privilege to have your trust, and be the dealership you choose for your Pilot. Your 5 stars are a huge deal to us. We appreciate you!

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