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Scott Mazda
Allentown, PA
114 Reviews
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114 Reviews of Scott Mazda
August 15, 2020
Sales and Service are truly Customer Focused We have bought two cars from Scott Mazda. Each time the salesperson really helped to make the deal. Now we bring them there for regular service. They We have bought two cars from Scott Mazda. Each time the salesperson really helped to make the deal. Now we bring them there for regular service. They make it easy to schedule, and are fast and friendly when we bring them in. Highly recommend Scott Mazda. More
by Don
Employees Worked With
Jason Feiler
Helpful July 13, 2020
I purchased a new car Saturday. William Stewart was my sales person. Everything was so smooth. Got pre-approved car was waiting when I arrived. Great experience. Would highly recommend William Stewart. sales person. Everything was so smooth. Got pre-approved car was waiting when I arrived. Great experience. Would highly recommend William Stewart. More
by dme1014
Employees Worked With
William Stewart was my sales person did a great job. Would highly recommend him., Touni Murra
June 30, 2020
DO NOT DO BUSINESS WITH SCOTT!!!!! They were rude and never called me back. When I finally called them two weeks later to make a deal, they lied about the car. They said they had to giv They were rude and never called me back. When I finally called them two weeks later to make a deal, they lied about the car. They said they had to give me one that was $200 less to make the deal. It was the exact same model but one was more expensive because they got it from another dealer. I went to buy the cheaper one and they didn't inform me it had 350 miles on it and someone else's iPhone linked up to it, so someone had been driving it around. They claimed they got it from another dealer...but that's the excuse they gave me of why they couldn't sell me the more expensive one. Jeremy then proceeded to get into a fight with us. We ended up walking out and will never go back. This was all after I told them I was coming to them because I had a terrible customer service experience at another Mazda dealer. I didn't think the terrible customer service could be beat, but Scott really set the bar at a new low. Disgusting customer service and all around SHADY dealings. More
by upsetcustomer
Employees Worked With
Jeremy Scavazzo
June 18, 2020
I purchased my Mazda at this dealership about 4 years ago and have had it serviced there ever since. The service is excellent and what I really appreciate is that they are very honest and do not recommend mo and have had it serviced there ever since. The service is excellent and what I really appreciate is that they are very honest and do not recommend more service than I need. In fact they told me that since I do not drive much I only have to bring it in twice a year, once for oil change and 6 months later for a second oil change and state inspection. It generally does not need anything else and has given me no trouble. More
by janet 123
Employees Worked With
can't remember the name of the service associate I last worked with but all good., Touni Murra, Daniel Held
June 18, 2020
STAY FROM SCOTT MAZDA. Brought my car in for diagnostics for a potential electrical issue causing a limp mode in 1st gear. The car drove fine otherwise before they took my car for a joy ride by going Wide O for a potential electrical issue causing a limp mode in 1st gear. The car drove fine otherwise before they took my car for a joy ride by going Wide Open Throttle in limp mode for 8 miles, and then completely denied any wrong doing. Unfortunately they were deceptive, had a complete lack of integrity and no respect for personal property by destroying it. More
by That famous 6
Employees Worked With
Zach(service tech), Touni Murra, Daniel Held
June 11, 2020
Don't buy at Scott Mazda I purchased a vehicle here prior to moving to New Jersey. The salesperson said it was no problem for the dealer to register the car in New Jersey when I purchased a vehicle here prior to moving to New Jersey. The salesperson said it was no problem for the dealer to register the car in New Jersey when I purchased it. AFTER the sale the salesperson said I would have to do it myself and that it would only cost about $40. It cost $400. I reached out to the dealership. They said the salesperson no longer worked for the company and "it is what it is". I would recommend finding a different Mazda dealer. More
by dw
Employees Worked With
Touni Murra, Daniel Held
June 08, 2020
After dealer with several other dealers, some of them higher end cars, I must say that Scott was the most pleasant buying experience I’ve ever had. The service department is fantastic as well. My next ca higher end cars, I must say that Scott was the most pleasant buying experience I’ve ever had. The service department is fantastic as well. My next car service and purchase will be at Scott! More
by josa7
Employees Worked With
Touni Murra, Daniel Held
May 30, 2020
3 Mazda’s and counting Over 22 years in the area and my husband and I have purchased 4 cars from the Scott family and service a fifth with them. Currently three of our vehi Over 22 years in the area and my husband and I have purchased 4 cars from the Scott family and service a fifth with them. Currently three of our vehicles are Mazdas. A CX 5, 3 hatchback, and a 1993 Rx-7. The service department keeps them all in to shape, are funny and friendly folks. The incredibly rare time we have had an issue with our service, it was robustly addressed at all levels of management to a fully satisfied level. When purchasing our 2 Mazdas, the process was easy and the dealer has always given us a price that, after our independent research, was lower than the one we had in our heads as “our price”, making the whole buying experience stress free. We recently had to buy a used car for our son at another dealer (simply because they had the car he wanted), and the experience was miserable. We compared it the whole time to the awesome experience we get at Scott and the other company really paled in comparison. More
by bgnem
Employees Worked With
Touni Murra
May 13, 2020
Great service department I am a regular customer and have been consistently treated fairly and have enjoyed great service! I would recommend Scott Mazda to anyone. I bought my I am a regular customer and have been consistently treated fairly and have enjoyed great service! I would recommend Scott Mazda to anyone. I bought my CX-5 from Scott and I will not get it serviced by anyone else. More
by Selsor
Employees Worked With
Mike Fleck, Kurt Sauer
March 13, 2020
Excellent purchase experience. Straightforward pricing on new Mazda CX-9. Good trade-in value offered. Came from long distance to purchase (2 hr drive). Jeremy, in sales, was great to work with - knowle on new Mazda CX-9. Good trade-in value offered. Came from long distance to purchase (2 hr drive). Jeremy, in sales, was great to work with - knowledgeable and professional. Absolutely no pressure and no surprises at deal closure. Highly recommended. More
by Rajowise
Employees Worked With
Jeremy Scavazzo, Touni Murra, Daniel Held
